About the Aetna
Aetna is a leading health insurance agency located at 5000 Centregreen Way in Cary, North Carolina, United States. They provide a wide range of health insurance options for individuals and families, as well as employer-sponsored plans. Aetna is committed to helping their members achieve their health and wellness goals through innovative programs and services. With a focus on preventive care and personalized support, Aetna strives to improve the overall health and well-being of their members.
Reviews of Aetna
"Most terrible insurance ever you may as well not have any insurance with this company, they will eat you alive to keep from helping the customers. Worst ever!!!!"
"I now have to go without my MUST HAVE Emphysema medication because CVS/Aetna charges 4 times more for a month supply($350for a month compared to$210 for 3 months)than I paid for 3 months Supply with Ambetter, absolutely the worst company ever. Do they really care about their patients at all?"
"Having insurance with these guys is like having a part time job! Constantly making mistakes and have no to call to rectify issues. You could ask the same question to 3 different advisors and get a different answer every time! Will be leaving them as soon as we can! Been so stressful dealing with this company from day dot! AVOID!!!"
"This is the most horrible insurance I've ever had. We were guaranteed that 2 dental visits per year would be covered under this insurance for my son. We confirmed that information before the visit with the dentist. Got a bill of almost $400 and they are saying they won't cover the visit. Had we known that, we wouldn't have gone because we don't have an extra $400 just laying around. I've spent over 8 hours total on the phone and filling out appeal forms to get this resolved and they still haven't payed the bill. This is extremely unethical and I hope they go out of business soon."
"Horrible individual plan with wildly high deductible and minimal coverage for therapy sessions. I had one 45 minute session with a PT at Duke at Aetna covered 56% of the visit. Like why have I paid $80 a month for them to cover 56% of a PT visit. Insurance companies seem irrelevant and solely detrimental to the doctor/patient relationship and I hope over time people move to individual payment plans with their physicians and insurance disappears completely. I chose a google review over a phone call because ain't nobody got time to sit on hold and then explain this to someone who isn't going to do anything."
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