Blue Cross Blue Shield
3 South Tunnel Road, Asheville, North Carolina, United States
About the Blue Cross Blue Shield
Blue Cross Blue Shield is a renowned health insurance agency located at 3 South Tunnel Road in Asheville, North Carolina, United States. With a long-standing reputation for providing comprehensive health coverage to individuals and families, Blue Cross Blue Shield offers a wide range of insurance plans tailored to meet the diverse needs of its members. Whether you are looking for coverage for medical services, prescription drugs, or preventive care, Blue Cross Blue Shield is committed to helping you access quality healthcare at an affordable cost. Contact them today to learn more about their insurance options and how they can support your health and well-being.
3 S Tunnel Rd, Asheville, NC 28805, United States
Reviews of Blue Cross Blue Shield
"I got transferred 3 times, when I said I want to keep my current coverage and I only pay a few dollars at this time I was hung up on."
"Whoever is working the call line needs a new job since I called 3 times and got hung up on 3 times on hey I'm brian I'm looking for insurance."
"I was pleased with the level of service provided by Blue Cross Blue Shield as an older woman. The staff were friendly and took the time to understand my unique health needs. They provided me with a range of health insurance options to choose from, and were patient in explaining the benefits and drawbacks of each plan. I felt confident in my decision and appreciated their level of professionalism."
"Terrible communication- however this is a review for BCBS insurance customer service NOT this specific office location. I could not find where I am able to publicly give a review for bcbs phone customer service on google. I do not know the Asheville BCBS representatives and this review does not apply to them or the Asheville location. They (BCBS general customer service) made a mistake and unenrolled me for no reason (I paid and my information was accurate) despite that I did everything correctly, paid, etc. leaving me without health insurance coverage when I have a cardiovascular health issue. I know this because when I went to pickup my heart medication the pharmacist said I didn't have coverage anymore, and I called bcbs and they told me they had done so (cancelled my insurance plan) accidently. I am still without insurance waiting on them to re-enroll me, which takes 14-30 days, at risk for stroke because I don't have health insurance to cover my heart medication. If any lawyers wish to speak with me and take on a case for a bad faith insurance suit, message me. I kept a record."
"SCAM ALERT: I contacted this number to re up my current blue cross plan for the new year. The man on the phone told me that my blue cross was no longer going to be discounted due to various claims during covid, that it would cost me 700 now instead of the 30 I had been paying. Then he found me a "great deal" for $179 a month, with a "one time only" fee of 100 on top of that. I am a full time single mom with a 17500 income a year for the two of us, but because I'm past 45 I figured it is a wise time to stay insured. I let myself get roped in and shortly after hanging up the phone was like hmmm... a couple texts to friends who have a similar plan confirmed that I had just been hustled. I can't believe people can sleep at night who do this. If I had been less questioning I would have had 179 a month gouged out of my paycheck in perpetuity for no good reason other than this person's greed for a one time commission. I called Healthcare.gov and re instated my plan the same night. In the morning when I called the number provided to cancel the bogus plan, I was routed to a provider in California, who then had to re route me one more time to fully cancel. 3 different companies in total to cancel, as well as a place out of Texas that charged the 279. My bank told me there was nothing they could do to block it. They told me I would get the money refunded, but I won't know for sure until it comes back into my account, because I still don't know how much of this was completely fake and how much was just a lie to get me to join another plan.. All this right before Christmas, my kids 5 week break from school and birthday, and the steepest bills of the year. I found this place by googling blue cross provider Asheville. When even the authorized search engines lead you straight to a scam, what are you supposed to do but trust that they are a legitimate business? I am at a loss and just praying that I actually get my money back."
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