NC Farm Bureau Insurance
6070 U.S. 25, Marshall, North Carolina, United States
About the NC Farm Bureau Insurance
NC Farm Bureau Insurance is a trusted insurance agency located in Marshall, North Carolina. Specializing in health insurance, they provide personalized coverage options to meet the needs of individuals and families alike. With a commitment to excellent customer service and competitive rates, NC Farm Bureau Insurance is dedicated to helping clients find the best insurance solutions for their specific circumstances. Visit their office at 6070 U.S. 25 to learn more about their services and how they can protect you and your loved ones.
Photos of NC Farm Bureau Insurance
6070 US-25 #70, Marshall, NC 28753, United States
Opening hours of NC Farm Bureau Insurance
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of NC Farm Bureau Insurance
"Do not trust these people. I had a decent home insurance policy, basically one I could afford. Once I switched to dealing with this office they asked to come and take pictures of my house. There is nothing wrong with my house. Next thing I know they are cancelling my policy. This is going to cost me thousands of dollars. Beware."
"I recently had a negative experience with an adjuster named Robert. I contacted the company to make changes to my insurance policy, including adding coverage for a box van, increasing coverage on my truck, and removing coverage for my motorcycle. The representative I spoke with was helpful and assured me that my bill would not change significantly. However I discovered months later that the changes had not been made and I had been driving a vehicle without insurance, putting myself and others at risk. When I contacted the company to inquire about the mistake, Robert answered the call. I calmly explained the situation and expressed my frustration, but Robert immediately became defensive and treated me as if I had no right to inquire about the issue. He repeatedly insisted that there was no record of the changes ( obviously ) and kept asking me why I hadn't turned in the license plate insinuating that it I was telling the truth I would’ve turned in my license plate they would’ve had record then and then he would believe me and help me and not treat me like I’m below him. His attitude was extremely rude, disrespectful, and degrading. This behavior was absolutely appalling and really he should be ashamed of himself! Also telling me Find insurance somewhere else after I said I have my house there and everything else and you’re treating me this way it makes me second guess if I should be a customer. Not tell he treated me in this manner did I get upset! I am a loyal Farm Bureau customer for almost a decade and I was shocked by Robert's attitude and behavior. I found it completely unacceptable and it left a very bad impression on me. I would have appreciated if Robert had taken responsibility for the mistake and apologized on behalf of his coworkers. Instead, he made me feel like I was in the wrong and treated me poorly."
"Robert Chambers is professional and caring. He assists in any way possible. The other staff are friendly and helpful. The location is convenient and has easy access (both entrance and exiting). I recommend them for all your local insurance needs."
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