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Animal Emergency & Trauma Center: Skeen Todd DVM
1600 Hanes Mall Boulevard, Winston-Salem, North Carolina 27103
About the Animal Emergency & Trauma Center: Skeen Todd DVM
Animal Emergency & Trauma Center: Skeen Todd DVM is a premier veterinary care facility located at 1600 Hanes Mall Boulevard in Winston-Salem, North Carolina, United States. Led by Dr. Skeen Todd, DVM, the center specializes in providing emergency and trauma care for pets in need. With state-of-the-art equipment and a team of highly skilled veterinarians and staff, they are dedicated to providing compassionate and expert care for animals in crisis. Whether your pet has been in an accident, is experiencing a sudden illness, or needs urgent medical attention, Animal Emergency & Trauma Center is here to help 24/7. Your furry friend's health and well-being are their top priority.
Photos of Animal Emergency & Trauma Center: Skeen Todd DVM
1600 Hanes Mall Blvd, Winston-Salem, NC 27103, United States
Reviews of Animal Emergency & Trauma Center: Skeen Todd DVM
"Took my cat in because they were very lethargic and low energy. Nothing else was wrong with her. Walked out with an 800 dollar bill just to be told she has a fever. I asked them to do a physical first which should include the temperature being checked, and when they came back they said nothing was wrong has had to do bloodwork along with an x-ray. Only then did they say that she just has a mild fever. Did they lie to me? Did they only check her temp AFTER bloodwork and a X-ray? I told them I was spending money I didn’t have but I guess that doesn’t matter to them. Waited 3 hours."
"Horribly ill prepared for patients. 8+ hour wait time with no updates or explanations. I understand other emergencies may come in and push back when I can be seen, but I’d at least like to be communicated with since I’m also here for an emergency. They could tell us to come back in however many hours instead of having us waiting and hoping that each time a door opens it’s for us to finally be seen."
"Obviously going to the ER for your pet is never a good thing but the people at CVS were great. The wait can vary significantly based on what they have going on, but honestly it's a good sign to me when a service like this knows how to triage and prioritize. My dog was well taken care of healed up good as new. I do not recommend that anyone needs these services, but if you do, I trust CVS."
"All staff are knowledgable and courteous; truly have your pets best interest in mind. However, be prepared for some inconsistencies amongst staff — we had called ahead for a euthanasia, called when we got there to confirm, were walked through the process on the phone and came in to sign paperwork. Minutes later we’re met outside by a tech who inquires as to our pets condition, walks us inside to an exam room, and takes our pet with her to the back. With the after care plans being decided less than 20 minutes earlier, we were shocked when the tech came back into the room with our pet and the veterinarian’s recommendation to potentially stop a symptom of a larger issue — which had led us to this incredibly difficult decision only an hour ago. Our decision was not made lightly, and not with only consideration for our wallets (at this point, we were able to afford basic emergency services at $700+), but in being confronted with our options I was told that I was being unkind. Whether this was in reference to the decisions made or my inability to remain Polly Positive during my 12 week old dogs euthanasia, it was incredibly unprofessional and inexcusable. Once the decision to put our pet down to be made final to the tech, it wasn’t but three minutes later we had a knock at the door saying the front desk was ready for payment whenever we were… it only got more confusing for us as the front desk was on one page and the technician was in a different chapter. While our cremation ($55+) was covered, nothing will make up for such an experience."
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