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Psychiatric Associates of North Carolina
4011 Westchase Boulevard, Raleigh, North Carolina 27607
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About the Psychiatric Associates of North Carolina
Psychiatric Associates of North Carolina is a reputable institution located in Raleigh, North Carolina, dedicated to providing high-quality mental health care services. Established in 1987, our team of experienced doctors and health professionals strive to create a professional and welcoming environment for our patients. Whether you are seeking therapy, medication management, or other mental health services, we are here to help you navigate the process and find the support you need. In light of the COVID-19 pandemic, we continue to offer telehealth services in addition to in-office appointments to ensure the safety and convenience of our patients. At Psychiatric Associates of North Carolina, we are committed to helping you achieve greater happiness, confidence, and clarity in your life.
Photos of Psychiatric Associates of North Carolina
4011 Westchase Blvd # 225, Raleigh, NC 27607, United States
Opening hours of Psychiatric Associates of North Carolina
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 16:00
Saturday:
Closed
Sunday:
Closed
Reviews of Psychiatric Associates of North Carolina
"I had one appointment with Jason lane. I had a mid crisis with my current provider and he was not understanding about it at all. He was rude and did not care. I ended up cancelling the appointment until I got could figure out why current provider wouldn’t give me my medical records. I told the front desk I’d be coming back once I got things settled. I apologized to him for calling him while he was busy. He ended up m responding two weeks later telling me he no longer wanted to be my provider. This provider does not care about his patients. Their well being, or the situations that they are in. Absolute worst first time experience ever. I would not recommend this place or him."
"I had a session with a new councilor today. This was the best session I have ever had. At the end of our session I felt empowered to continue my fight against the depression and problems I am facing. My health, diet, mental and physical needs were addressed in the most helpful way. I truly feel cared for and I couldn't imagine a more complete and helpful session. Thank God for letting this counselor be there today."
"I waited to write this until I’d completed initial appointments in therapy, testing, and med-management. I wanted to make sure my experiences here were consistent. Unfortunately, mental health access is rarely mental-health-friendly. I’ve found that to be consistently true, and worse in here (NC) in the past year than ever before in my life. The team here is the exception. Not only is Jordan at the front desk compassionate, accommodating, and non-judgmental, the medical and clinical professionals here (Dr. Victoria Payne and Luis Marcano, respectively) mirror this. They have done a phenomenal job selecting a team. There is warmth, and candor, and compassion-without-judgment. The communication is open and straightforward, and you can genuinely feel that they care. There is both logic and personal experience. I rarely give praise, and even more rarely in this context. As I said before, I don’t find the process of seeking nor obtaining help to be easy, nor straightforward, nor distress-free. This has been the most painless, reassuring office i’ve ever worked with. And I’ve worked with a lot, both as a patient and as a professional. In both my professional and unprofessional opinions—this is what the standard should be. I’m grateful to have found this team. I feel connected to my therapist here, and to my med-management doc, and none of that would’ve happened without Jordan. S/O to the human on the phones / keyboard for being so incredibly kind and helpful, for the effective and compassionate communication (written, verbal, and nonverbal alike), and for being the reason I’ve been able to get connected to professionals who can and are helping me. I would recommend this office and the people here to any and everyone who asks. I don’t make this statement lightly, nor do give this praise lightly. P.S. i’ve seen a lot in the reviews here about ADHD testing. Maybe the office has updated availability / processes since those reviews, not sure, but I was able to get tested very quickly (~1 week wait time, compared to other searches that told me i’d be on a 5-month waitlist). It was as painless as it could be. It’s also incredibly nice and helpful (to me) that Luis and Dr. Payne can share information. It makes everything more seamless and less distressing. And did i mention their warmth? (joke, i know i did, just had to *really* emphasis it) 10/10"
"I have had good enough experiences with the providers and staff here before but my most recent appointment was terrible. My previous provider here went to his own practice and I chose to try someone new who claimed to have experience in the issues I am struggling with. I admit my case is more complicated than most and I questioned whether or not to make this review. I decided though that the complexity of my issues did not justify the way I was treated. I did not feel my ask was big in looking for an antidepressant and potentially ADHD treatment (which in her paragraph claimed she had experience in but then told me otherwise later). She said there was nothing she could do for me unless I went to a psychologist and that any diagnosis from a psychiatrist wasn’t an official diagnosis. Still confused on that one. She then told me she was part time and didn’t have time for me. She didn’t have any interest in helping me with settling my current diagnosis and didn’t listen to what I was saying or asking for. She looked at what was on my file from years ago rather than listen to my current symptoms and issues. I waited a month for this appointment after having to go cold turkey on my meds for 3. This was supposed to be a conversation with a medical professional about what options I could take but she refused treatment until someone else talked to me about my issues instead of her (she didn’t have the time). When I asked her medical opinion on if she thought a medication would be good she said “that’s for you to decide.” To clarify I am not a medical professional and knew nothing about the medication and was asking for more information. This was genuinely supposed to be a fresh start to reevaluate the medication I’ve been on that hasn’t worked and to start small. I simply don’t understand why I was treated with such apathy and disregard. If she was not comfortable taking my case she should have said so upfront. I would have respected that more than me opening up to her and then telling me that I’m a lost cause essentially. I’m tired of psychs who are “part-time” and don’t care about their work and then lie about experience credentials to seem better on paper. It’s frustrating as a person looking for help to have to navigate the people who do not care about their jobs to find the one who listens."
"Called to specifically set up an ADHD testing appointment. They confirmed that they were able to do this but scheduled me with a doctor that does not do testing. I showed up to the appointment, but it ended in 5 minutes after hearing I won't get the testing I've been waiting WEEKS to get. I took over 2 hours to fill out their intake forms as in depth and detailed as I could, so it should have been obvious from the start that all I care about is ADHD testing!! It just goes to show that my chart wasn't looked at before the appointment, otherwise this never would have happened. When I called the front desk again asking to be scheduled with a doctor that does do testing, they told me that they don't do testing, and that I need to find a psychologist instead. Why does the website included ADHD in their treatment options if they aren't even able to test for it????? This was a huge waste of my time"
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