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UNC Family Medicine at West Raleigh
3100 Duraleigh Road, Raleigh, North Carolina 27612
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About the UNC Family Medicine at West Raleigh
UNC Family Medicine at West Raleigh is a leading healthcare institution located at 3100 Duraleigh Road in Raleigh, North Carolina, United States. As a trusted provider of family medicine services, our dedicated team of healthcare professionals is committed to delivering comprehensive and personalized care to patients of all ages. From routine check-ups to chronic disease management, we strive to promote the health and well-being of individuals and families in the West Raleigh community. Visit us today to experience compassionate and high-quality healthcare services.
Photos of UNC Family Medicine at West Raleigh
3100 Duraleigh Rd # 200, Raleigh, NC 27612, United States
Opening hours of UNC Family Medicine at West Raleigh
Monday:
07:00 - 17:00
Tuesday:
07:00 - 17:00
Wednesday:
07:00 - 17:00
Thursday:
07:00 - 17:00
Friday:
07:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of UNC Family Medicine at West Raleigh
"I've been a regular here for a long time but had to switch providers due to my previous provider prioritizing their appearance over my well-being. Happily, my new provider is excellent, though I've noticed nurse Tracy appears strained and distant. I've had negative experiences with the staff in the past who have attempted to take advantage of or treat me disrespectfully. Fortunately, things have improved, and I now have a good experience every time I visit for my health needs."
"We recently moved to NC. Looking for a new primary care can be daunting. I have to say, Nicole Frederickson, PA-C was awesome. I was seen right at my appointment time. The staff (Jesse, the nurse that did the intake) was great. Being a new patient, I had lots of questions. I did not feel rushed at all. Being a retired nurse, I’m kind of picky. I would highly recommend this practice and Nicole! Thanks for making finding a great PCP so easy!"
"My daughter and I have been going here for years to Dr. Sweetapple and have been very pleased with her. On the other hand, the staff, some of whom are very nice when your at the office, leave alot to be desired wben trying to get a response or answer by phone. This last time I and my daughter who had twenty minute appointments back to back, just to get our medications refilled, no other reason were treated in a most unprofessional way. Since my daughter and I had the exact same appointment, we didn't think it mattered who went 1st. I explained on the phone when I made the appointment that one of us had to remain in the car with my 3 year old grandson so whoever he would stay in the car with best for the 1st appointment, the other would come in for that appointment. The receptionist said that was fine, but when we got there everything changed. I apparently was booked 1st, but my daughter went in. When she was done it was my turn, they refused me. I asked what difference it made and they just kept repeating themselves like a recording. Needless to say I lost my temper. When my daughter came back to the car, she said that they would see me. She also told me something they did to her that really really upset me! My daughter has had an eating disorder for many years and has been to UNC Hosp. eating disorder program twice. She is not allowed to know her weight, that is a strong trigger. This is all in her file at Dr. Sweetapple's ofc. Well, not only did they let her know her weight, the nurse laughed at her when she said she wasn't allowed to know her weight as they weighed her. It DID trigger her and for the next month or so we went back into the struggle with her eating disorder again. Finally she came around. When Dr. Sweetapple came in to see me she had an attitude toward me. I never thought she would ever do that. I didn't write a review then, I just figured I would change doctors, but not there. I'm writing this not because the meds that were refilled for my daughter were not covered anymore the way it was b4. I and my daughter have been trying to get Dr. Sweetapple to change the prescription so it will be covered. We've beeb trying for several weeks now to no avail and my daughter needs her medication. This place has really let me down in everyway. If your looking for a doctor, I recommend you don't call this office!!!"
"Absolutely LOVE Katie! She has been so amazing over the years of making sure my health is top priority. She is professional and a trusting human. Although I live so far away I still continue to see her and take on the drive. I feel so blessed to have Katie as my doctor. ❤️"
"I can’t say enough about how wonderful this entire practice is. From the ladies at the check in desk to my practitioner Katie who is amazing! I feel as if she is not only treating me as a patient but she generally cares. I shared a personal situation going on in my home and really needed to speak to a therapist, Katie got me in to see Heather that same day who was so incredibly kind listens never told me our time is coming to an end, she cared! She gave me coping skills and came up with a strategy for me and was not judgemental at all and honest to a fault about her experiences in life which she chose to share with me. Thank you, thank you, thank you!"
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