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Wake Endoscopy Center-Raleigh
2601 Lake Drive, Raleigh, North Carolina, United States
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About the Wake Endoscopy Center-Raleigh
Wake Endoscopy Center-Raleigh is a state certified endoscopy facility located at 2601 Lake Drive in Raleigh, North Carolina. As part of Raleigh/Cary Medical Group Gastroenterology, we offer comprehensive outpatient and acute in-patient care with a focus on providing the latest procedures and treatments to enhance and maintain our patients' quality of life. Our team of nine board certified gastroenterologists and three physician assistants are dedicated to providing compassionate, evidence-based, and cost-effective care to each individual.
With five primary office locations throughout Wake and Johnston counties, we offer convenient and timely patient appointments. Our three endoscopy centers in Raleigh, Wake Forest, and Clayton (currently under construction) provide access to cost-effective screenings and outpatient endoscopic procedures. Our facilities are equipped with state-of-the-art technology and designed specifically for digestive healthcare.
At Wake Endoscopy Center-Raleigh, we strive to create a comfortable and supportive environment for our patients. Our staff goes above and beyond to ensure that each individual receives the care and attention they deserve. Patient testimonials highlight the exceptional care provided by our team, with many recommending our practice to friends and family.
Please note that the information provided on our website is for informational purposes only and should not be used as a substitute for professional medical advice. We encourage all individuals to consult with their physician or qualified health provider for any medical concerns or questions. Thank you for considering Wake Endoscopy Center-Raleigh for your gastroenterology needs.
Photos of Wake Endoscopy Center-Raleigh
2601 Lake Dr STE 201, Raleigh, NC 27607, United States
Opening hours of Wake Endoscopy Center-Raleigh
Monday:
06:45 - 16:30
Tuesday:
06:45 - 16:30
Wednesday:
06:45 - 16:30
Thursday:
06:45 - 16:30
Friday:
06:45 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Wake Endoscopy Center-Raleigh
"PLEASE READ. Terrible terrible experience. Went in for my first routine colonscopy earlier this year. I specifically asked for Dr. Ronald Schwarz given his reputation. Which ended up being a big mistake. During the procedure Dr. Schwarz punctured my colon, resulting in a tear and perforation of my bowel. Upon waking from the anesthesia, I was informed by Dr. Schwarz that he believed he had closed the tear with clips. That was NOT the case. A few hours later I woke up at home with extreme stomach pain, unlike any pain i've ever experienced in my life, and my wife had to rush me to the emergency room. After a scan it was confirmed that the tear in my colon that was created during the colonoscopy performed by Dr. Schwarz had NOT been successfully repaired as he had suggested and that I would require emergency surgery as my bowel was leaking into my stomach. The leaking of my bowel was causing the extreme pain I was experiencing in my abdomen and was creating a risk of organ damage which could lead to sepsis shock. If that sounds painful and scary, trust me it is. Following the surgery I then had the pleasure of a 5 day hospital stay to heal. As a result of these events, which again all transpired as a result of a routine colonscopy gone wrong, I experienced severe physical pain, had to endure an unplanned surgery and an extended hospital stay, and had a lengthly recovery period with signficant discomfort and impaired mobility while I healed. I also will have permanent scars as a reminder of the ordeal and the unncessary and unwanted emotional trauma inflicted on me and my family. And to add insult to injury, literally, the worst part is when I later contacted Dr. Schwarz's office to discuss getting reimbursed for the surgery and hospital stay no one at the office, including Dr. Schwarz, engaged me but instead punted me to their malpractice insurance. I made it very clear that I wanted to resolve the situation amicably and that all I was asking for was to be paid back my out of pocket expenses. (Fortunately, my insurance covered the majority of the costs for the surgery and hospital stay, but the out of pocket amount I was responsible for was still thousands of dollars). That's all I was asking to be repaid. No frivilous lawsuits for pain and suffering. No lost wages. I just wanted what was fair given what happened to me. DENIED. With no reasoning. To date, Dr. Schwarz has failed to take any responsibility for his actions, nor has he reimbursed me for my expenses even though he perforated my colon and then failed to successfully repair the tear he created, all of which led to my emergency surgery and hospital stay. I have filed a formal complaint with the NC Medical Board. But would advise that if you don't want to risk having your colon torn open, end up in emergency surgery, and then be out of pocket thousands of dollars that you should go someplace else that has more compassion and care for their patients."
"First time here. Dr. Mahmoud, the front desk staff, Laura, John, Angela, Tammy and the other nurse in the room were absolutely fantastic! I was extremely anxious from prep to procedure yet, all of my questions were patiently answered. Online check-in was user friendly, quick and seamless, as was my procedure. I got initial feedback before I left and followup well check call the very next day! This team's compassionate care and concern for the patient is comforting and a refreshing. That said, the office loses a star for whoever your scheduling and call answering group is. They are very limited in their patient knowledge, awareness of the doctors' schedule and really botched up my appointment but, again, the front desk team was quick to rectify this upon my arrival. Not sure who you have answering calls but, that is the only hiccup."
"I received my second infusion today and I have no complaints. Both receptionist are friendly and welcoming. My infusion nurse, Barbara, is excellent. She’s personable, knowledgeable, and made me feel comfortable."
"I went here for my first colonoscopy. I was treated by several people, including Monica, Angela, and Dr. Lange. Everyone I dealt with was pleasant and helpful, and showed concern for my comfort and questions, from the scheduler Shawna (weeks in advance), nurses, anesthesiologist, and the doctor himself. They were very timely and efficient and everything went according to scheduled timing. Shawna even pleasantly answered all questions I had regarding my insurance and the procedure. I received detailed information in the mail before the procedure and in person after their procedure, with my results."
"I had procedure performed for the first time and was assured I was in the best care, and they did not disappoint! The team moved seamlessly and assured me that I was in the best care from the moment I checked in. After they were done, I felt great with no post-procedure issues. Definitely recommended!"
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