NeighborHealth Center

"My boyfriend & I have been seeing Betsy for primary care for over 3 years & she has always made us both feel like we can talk to her as much as we need to in order to explain what's going on with our health. She seems to always take our previous history & pricing into consideration when deciding how to proceed with referrals & such. Plus the wait time is always very short compared to any other healthcare provider I've ever been to (including dental & vision)!"

"THEY TAKE CONTROL OF YOUR KIDS! BEWARE!! THEY CALL CHILD SERVICES ON YOU!! I have been going here for years and always loved Dr Briggs. BUT, once I had my son and used the nurse practitioner named Elizabeth, I will never trust them again!! Beware!! We brought our son here at 10 days old on a Thursday to get him established. He was very healthy, got compliments from Dr Briggs on his health in the hallway, they weighed him and all was good. I nursed him while there and they weighed again to see how my milk was, he gained 1 ounce from a 15 minute nursing session. They commented on how my milk was good and no need to come the next week for a weight check. Well, they then changed their mind right there and said we needed to come back in four days to weigh him again. Come that Monday (4 days later) I called them, canceled the appointment and told them I would reschedule later, I wasn’t feeling good. That Tuesday morning I was having severe abdominal pain, I called to be seen. They at first told me my son could be seen and weighed at 2:00 pm and I could be seen at 2:15 pm that same day. I said perfect. I get a call back not long after telling me with my symptoms they could not see me I needed to go to the ER. During this time my son was healthy and I was weighing him on a professional baby scale at home and he was gaining weight. They then called me back to back Thursday harassing me all day. I finally tell them I was not coming that week and that I was weighing him with my scale, he was gaining and all was good. Come that Saturday my symptoms got so bad I went to the ER. I had an obstructed colon overlapping my intestines causing a blockage. I was told I had to have emergency surgery to save my life. The cause was a tumor the size of a clementine. I was told on Sunday I had stage three colon cancer. That Monday I had a ton of missed calls and messages (which I saved) from neighborhood health saying I MUST CALL THEM, I MUST BRING MY SON IN FOR A WEIGHT CHECK. The messages sounded a little threatening. Well guess what, I didn’t see my messages, I just came out of a major surgery that removed half my colon, a tumor and 66 lymph nodes. The hospital I was in was the same hospital I delivered my son. The mother/baby was seeing my son and EVEN WEIGHING HIM. He was continuing to gain. That Tuesday morning when I could check my phone, I see a ton of messages from them. I call them and tell them what happened, that he was being weighed at the hospital and they could call them for the results. They then tell me HE MUST BE SEEN BY A PEDIATRICIAN. A few hours later my husband who is in the hospital with my son, my mom and I gets a call from child protection services. Yes, they called social services on us all because we didn’t come in for a weight check on their timing. I then call them back and had a few words with Dr Elizabeth who admitted to calling social services. She also told me I needed to tell her where and when I would take my son in the future for weight checks!!! I told her that was non of her business, she continued bullying me on the phone repeating she NEEDS TO KNOW! I told her under my constitutional right I did not need to tell her where I would be going in the future. All the while I am in the hospital just undergoing major surgery and getting the news I have cancer. My mom and husband was there with me the whole time feeding our son hospital donor breast milk. So I am warning everyone who has kids beware of the pediatrician side at neighborhood health. I kept the messages on my phone from them for proof of this. We since then switched to another pediatrician who we are established with, who said his weight gain is great. He is a very healthy baby. We absolutely love our new pediatrician who actually cares about our baby and what I went through. We told our new pediatrician what happened at neighborhood health and he said to call the news station about it. He cannot believe they went that far when everything was checking out great with our son and we were in the hospital."

"NeighborHealth is faith based healthcare and you can feel the difference. The staff members are kind and they work together to provide “wrap around services.” You can come here with or without insurance. They help all people regardless of their ability to pay. This is probably the first time I ever felt comfortable being 100% honest with a medical professional. They use all the same tools: my chart, texts, etc. The biggest difference is their welcoming demeanor. Looking forward to patronizing this healthcare center for years to come."

"I would say come and get some background information before making this clinic a top pick. This is my first doctor and finding one on my on and I’m starting to feel as if this is not going to be my home. However I do love my doctor and the fact he prays with me, but not the fact that I’m being charged for visits that never happened and that i was manipulated into a 88$ fee on top of everything else on my first visit for basically telling my business. He asked me to speak with their therapist or “meet” her and I was charged 88$. My prescription has been changed without telling my doc why I called about it, It was only to ask a question regarding so. I emailed asking for a manager and called only to be told now she has no line and can’t speak to her when I was told I was being transferred to her two days ago. I’m just starting to not feel so positive about this anymore because I need to trust my doctors."