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Associated Urologists of North Carolina (Wake Forest)
110 Capcom Avenue, Wake Forest, North Carolina 27587
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About the Associated Urologists of North Carolina (Wake Forest)
Associated Urologists of North Carolina in Wake Forest is a premier institution offering high-quality urologic care for men and women in the Triangle area. With a team of experienced urologists, surgeons, physician’s assistants, and support staff, patients can expect comprehensive treatment for a wide range of urologic conditions. From bladder cancer to kidney stones, urinary incontinence to male-specific problems like erectile dysfunction, the team at Associated Urologists of North Carolina is dedicated to providing personalized care tailored to each patient's individual needs. With state-of-the-art treatments and technologies, patients can rest assured that they are receiving top-notch care from some of the most respected urologists in the southeast. Whether in-person or through Telehealth appointments, patients can easily access their health records and receive quality care from anywhere. The friendly and caring staff at Associated Urologists of North Carolina strive to make every patient feel comfortable and well-cared for, ensuring a positive and efficient experience for all.
Photos of Associated Urologists of North Carolina (Wake Forest)
110 Capcom Ave Suite 201, Wake Forest, NC 27587, United States
Opening hours of Associated Urologists of North Carolina (Wake Forest)
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 12:00
Saturday:
Closed
Sunday:
Closed
Reviews of Associated Urologists of North Carolina (Wake Forest)
"While on vacation out of state, I developed kidney stones. I called the office to get an RX, only to be told I needed to go to the emergency room. I explained that I was out of state and that I just needed something for pain and flow. DENIED! I passed the stone a day later and made a walk-in appointment with the PA. I was told to arrive early to fill out paperwork, even though I WAS a patient. After filling out the paperwork, I was directed to a room, asked about my medications, and left to rot for the next hour. I could hear the PA and nurses talking and laughing in the hall for 10 to 15 minutes. When the PA did come in the room, he was very short with me and was now in a hurry! I was told to go have blood drawn for tests, and someone would contact me to schedule a scan. (That never happened.) A couple of days before my scheduled appointment to go over the results of my blood test, the office called to inform me that they would like to reschedule my appointment for the following day. Shortly after that, I received several texts and a voice-mail asking to confirm the original appointment. I showed up on the original day only to be told that the PA does not work at the Wake Forest office on that day of the week. (Then why schedule the appointment??) In disgust, I asked, "Then why was I asked to confirm several times?" Response: Those are just automatic messa.... I turned and left. The whole staff, with the exception of the person taking my information, was rude and very short with me. This was not the case when I originally started seeing Dr. Kheterpal. Everyone in the office back then was nice and compassionate. I think Dr. Kheterpal needs to re-evaluate the staff at the Wake Forest location."
"Terrible experience. I have numerous urinary incontinence problems as well as an enlarged prostate. This has been going on over 5 years. Dr Kheterpal walks in (after 45 min wait), gives me a prostate exam, barely asks me anything & tells me to drink no soda & coffee for 2 weeks & come back to see him. Worst bedside manner for a doctor I've ever seen. I've cancelled my tests & all future appts. Will not go again!"
"I was greeted by their friendly staff. Doctor Kheterpal was kind, caring, knowledgeable and concerning. I had a very positive and reassuring experience with my initial visit."
"They have a patient portal that includes a messaging feature to communicate with the providers and staff. However, it's been my experience that their response time to messages I send is a very long if there's any response at all. Also, like many medical providers, they appear to be overbooked, causing them to hurry and rush in & out of their appointments"
"Dr.Kheterpal has been very good at listening to my concerns regarding efficacy and side effects of medications. All treatment decisions were based on these two-way discussions. I always felt better informed about my situation and treatment options after my visits with him."
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