CVS Pharmacy,

6131 Six Forks Road, Raleigh, NC 27609

"I recently picked up a prescription and handed the pharmacist my ID to quickly find my medication in the system. When I got home, I realized they never returned my ID. I searched all my bags and in my car and couldn’t locate it. So I drove back to the pharmacy to ask the staff if they have it. They said they couldn’t find it and were so certain they returned it to me. Long story short, this business lost my ID without taking accountability. Not to mention, my other medication I requested in advance wasn’t there even after I received a phone call stating it was ready for pick up. Super unorganized."

"Terrible. After receiving text to pickup medicine went there. She try to find my proscription for 25 minutes! On the end tell me she can not find and she will process order again. Her coworker find medicine immediately. Tell me copay is $120.00. My usual copay was for same medicine (generic) $5. They did not run my insurance at all! Left and will never come back."

"Called CVS at Six Forks and Lynn today to place my first Rx order since transfering over my Medicare account to CVS. Very surprised to hear that my med is on backorder and they will not call me when it comes in. My previous pharmacy would leave an auto phone message to tell me when a RX is ready. The pharmacist simply said "we would have a lot of calls so you should just call CVS back to see if the drug is available". Not a good start, and I'm wondering if I made a mistake in moving over to CVS."

"25 minutes on hold and still no pickup from the pharmacy. I just wanted to know the status of a prescription order."

"This place has excellent customer service and I never have to wait on a prescription more than 20 min . However the down side is that CVS is a little on the pricy side. I guess the old saying is right every point of refuge has its price .Other wise it's excellent"