CVS 3026 Bragg Boulevard, Fayetteville, NC 28303

"If you're thinking about sending your prescription here, DON'T. I work in IT, I make a lot of phone calls and have talked to a lot of annoying people, and I can comfortably say the worst phone calls I've ever had were with this CVS on bragg blvd. I sent my prescription here after a move, and I went in-person to confirm that they'd be able to fill it. They said they would, so I return the next day and they tell me my insurance doesn't cover the pharmacy actually. Cool, let's transfer it to the walgreens nearby. I go to the walgreens and have them make the transfer request. The person at walgreens makes the phone call, tells me she spoke to someone named Hannah at the CVS. I wait another day, and it hasn't been transferred. I call CVS and they tell me they don't have the request and they need to call again. I have walgreens make another request. I call again the next day, Hannah picks up the phone. She tells me that no request has been sent over, and nobody has called her. I remind her that she spoke to Holly from walgreens on the 27th about it and she hung up. Called again, ah suddenly there's a transfer request from walgreens, Hannah then tells me that actually they're too backed up right now and hopefully they can get it transfered by the end of the day. 2 days later, they still have not transferred it. Absolute joke, too "backed up" to take 5 minutes and send a prescription to another place. Im calling my doctor and having them write me a new prescription to a pharmacy that doesn't lie to its customers about why they're unable to simple tasks that other pharmacies have no issue doing. Thankfully I'm able to go a few days without my medicine, but if people with serious life-threatening conditions are also being held up by this pharmacy, it needs to be shut down. I advise anyone avoid this pharmacy at all costs, and my experience here has been so awful that I'll never be shopping at any CVS location again."

"Avoid using this pharmacy at all cost!!! The pharmacist is completely rude. No point in contacting corporate to make a complaint nothing is going to change."

"This Pharmacy has horrible customer service. A Pharmacy tech named Vanessa threatened me. I mean she came around the counter out of the pharmacy area and was in my face. I am 61 and disabled. If she had of taken another step towards me I would of peppered sprayed her. Store Manager a nice Lady. Pharmacy Manager and 2 technicians are horrible. I did file a formal complaint with corporate and will hire an attorney if Vanessa is NOT disciplined for threatening me."

"I would rate this place a 0 but can’t go any lower. This pharmacy staff has a bad attitude when trying to ask explain to them the mistake they made on my son prescription. His school called me telling me if I don’t get the right prescription for his asthma pump he won’t be going to school. The school nurse needs them to rewrite the prescription they did on his asthma medication pump. You think for the past 2 days going up here they would have been able to correct their mistake and just rewrite it but all I got is attitude. The crazy part is I called other CVS in town and asked if they would be able to write it they said yes just this physician is refusing to print it out."

"I called at 9 a.m for a refill and was told it would be ready at 3:00pm. I showed up at 3:30 and they claimed it had just come in. My point here is if they have to order or wait for an order they need to tell me at 9:00 not when I come to pick it up after 3:00! Changing pharmacies because of this and the big over turn that they have in employees. The girl at the window was rude and did not listen to me when I told her the pharmacist said it would be ready at 3! This store is a bad store and I have dealt with similar situations the whole time I have been going there. Pathetic."