Duke Eye Center Arringdon

"I had the absolute worst experience dealing with Mr. Lopez, the assistant. He was so incredibly rude, I couldn’t believe it. I never write reviews but I had to after talking with him. He made me feel like an idiot for my questions and was so condescending. And sure, one of my questions was simple, but him rolling his eyes was unnecessary. I will also be reaching out to his management to talk about his behavior. Do NOT come here unless you want to be treated poorly."

"My first visit and it was amazing!!! From the time of arrival until the time I’ve check out, I am so impressed with the dynamics of this unique practice, thank you everyone who helped me out today kind and very thoughtful and interested in my opinion Dr. Terry Kim is amazing. But then again, the entire procedure from check in to check out was amazing. I give them five stars."

"New to NC. Need appointment for my daughter's thyroid eye issue. Don't need a referral for insurance but "sorry we can't make an appointment without a doctors referral" I'm sorry did you not hear we are new?!? I'm pretty sure if we've seen a doctor in our old state we know what we are talking about you jackoffs"

"Had a 1030am appointment for my mom for post op surgery. Actually saw the doctor at NOON. Waited two hours to be seen not counting the half hour early we showed up for the appointment so we wouldn’t rush. This is a blatant disregard for peoples time. It feels like a corporate greed move verses a patient centered practice. THIS IS RIDICULOUS. If we were 20 minutes late we’d have to reschedule. Patient care or rights loses again to total corporate complacency and the money grab. Zero consideration. Scheduling needs to drastically improve because the lack luster “we’re doing the best we can” won’t give us our hours back packed like sardines in the waiting area back."

"I had an appointment at 11am and waited close to 3 hours. Not only was I made to wait an unjustified amount of time. I got charged for way more time than I actually spent with the doctor, and for a service that I did not request. I asked for a routine checkup which is covered by insurance, to which they said it would be. Then surprise surprise, I get a 400$ bill b/c they used a different billing code and refuse to correct it. Misleading, and unprofessional practice - will not come back."