Walgreens Pharmacy

"Can I give negative stars? This location at Sherron and 98 is the absolute WORST pharmacy. There has been some issue with EVERY and I do mean EVERY prescription for months and months now. I thought it would get better but amazingly it just gets worse. Trying to reach someone here is next to impossible as well. (I'm currently on a hold for OVER an hour although I was number 2 in line at the beginning of the call.) Not only are they incompetent, they are rude and sometimes outright nasty to deal with. Also, my vet called in an Rx and spoke to a person on a Friday. I called the store to follow up on the status and the store couldn't find it. Then they said they just found it in their voicemail. I believe the vet who spoke says she spoke to a human over the person at the store who said they had the Rx by voicemail. So the staff lies as well."

"After seeing a 1.7 star rating, I thought for sure it had to be the result of people intentionally (and unfairly) tanking this pharmacy's rating, but... sure enough... 1.7 is actually a higher rating than this pharmacy and its staff deserve. Turns out 1.7 is in fact an unfair rating; it should actually be much lower. Walgreens corporate needs to either clean house or close this store."

"I am 68 yr old senior on oxygen supplementation, I had appointment for 12:50pm Wednesday, September 27,2023. I arrived at the store at 12:45pm and made my presence known to the cashier. She acknowledged me and recorded mu drivers license number. It took 12 minutes before she gave me the forms to fill out. I waited. At 1:30pm I advised them to cancel the two shots that I was supposed to receive as I exited the store. I was the only person waiting on shots, and they had 2 pharmacists and 3 stock/counter persons working. The pharmacist Brian knew I was there all the while. In fact he peered over the counter and looked directly into my eyes. Poor customer service appears to part of the Walgreens Brand."

"This location is way to under staffed. I usually bite my tongue and exercise empathy for their situation but now the staff is extremely rude. They talk out loud about customers while people are waiting in line. They slam and throw things down and they openly discuss shutting down the drive thru and ignoring the phones. I understand that they are completely overwhelmed but that kind of behavior will only hurt them in the long run. I am usually calm and polite, I've even called in the past to give praise for them working so hard. Today I was there and Erica was doing all of the above. She was extremely rude to me and when I told her that she needed to tone down the attitude, she snapped at me and accused me of being rude to her when i had barleysaid a word. I have had enough of this treatment and will be looking for another pharmacy to conduct my business."

"The absolute worse Pharmaceutical experience I have ever had!!! These are some rude, unprofessional, humans. They do not do their jobs and mess up medicine orders. They lie about what is being done and ruin the Pharmaceutical name of Walgreens. I have never thought a Pharmacy could move and and act this way. They act like they are not worried at all about their actions resulting in consequences from their employers. Avoid this location at all cost."