UNC REX Rehabilitation and Nursing Care Center of Apex

"If I could give 10 stars, I would! The staff is excellent, passionate, caring and friendly. They all went out of their way to ensure my mom was comfortable while providing her with constructive physical and occupational therapy. Everyone, from the dining staff to the nursing care were professional and competent. I would definitely recommend this facility."

"I chose this place for my mother because of their rating on the Medicare website. I do not like to bad mouth any business but here are some facts . Always Understaffed on the skilled nursing side of things, They did have a couple of very good nurses but not nearly enough to handle the case load. Mom had a semi private room this room was too small for one person much less for 2 you absolutely could not walk around her bed and nothing but a curtain to separate the room. The meal plan was a total joke and mom's food always arrived cold. So now for the good. The place is 100% clean and well lit, The Rehab nurses were very good and really seemed to care about their patients. If you are in the process of choosing unless this is your only choice I would certainly pass."

"Readers should understand that these reviews are relative to other Assisted Living Facilities, and require experience to assess relative to all others. Over the past 5 years, 2 elderly parents and pretty much all of the Raleigh local SNF's, and multiple stays in UNC Rex-Apex, this is the top local offering. The facility is clean, the staff is competent, committed and caring, the patients/residents are treated with respect and dignity and their safety, comfort and care is a priority. Support for family and ancillary services is best in the area. The support staff communicates well and helps family understand and negotiate tough choices. Compared to our other experiences (Pruitt, Universal, The Laurels, etc.), UNC Rex-Apex is the best option, without peer."

"This facility has no Covid plan in place. My mother was just there and the lady in her room tested positive so my mom was also quarantined which meant no physical therapy which was the reason she was there. So instead of mom going backwards we made the decision for her to leave. We really liked this facility but were extremely frustrated that their was no plans of action in place if a person tests positive for Covid to be moved. Also my mom told them that all members of this patients family had Covid when this patient came in( per the patient) they still chose to leave her exposed to another patient"

"My mother was placed there after a fall and broken humerus that required significant rehabilitation. In my experience, social workers were rude and sarcastic and refused to listen to family regarding other healthcare issues. I was told there were no long term beds available, although according to admissions coordinator, there were empty beds. They consistently pushed to move her out. This place is about money, like most of the long term care facilities in NC. I would choose somewhere else to place your loved one, especially if Medicare is the only payor."