Wake Emergency Physicians PA
210 Towne Village Drive, Cary, North Carolina 27513
About the Wake Emergency Physicians PA
Wake Emergency Physicians PA is a leading healthcare institution located at 210 Towne Village Drive in Cary, North Carolina, United States. Our team of dedicated physicians specializes in providing emergency medical care to patients in need. With a focus on delivering high-quality and compassionate services, we strive to ensure that every individual receives the best possible care during their time of need. Our state-of-the-art facility is equipped with the latest technology and staffed with experienced professionals who are committed to providing exceptional medical treatment. Trust Wake Emergency Physicians PA for all your emergency healthcare needs.
Photos of Wake Emergency Physicians PA
210 Towne Village Dr, Cary, NC 27513, United States
Reviews of Wake Emergency Physicians PA
"Went to Wake Med Children's ER and received the worst care we have ever received. We were seen maybe 5 mins by a Wake Emergency Physician who was incompetent. He had not reviewed the triage nurse notes because if he had he would have known we were there for dehydration and wanted fluids. When I asked for fluids he said you will need to wait for a rail bed. When they came to get my daughter they took her to suction her nose and I asked the nurse about the fluids and he said the chart says to force fluids at home. I told him she doesn't need to be suctioned she needs fluids. The physician hadn't even put in orders for fluids. I ended up walking out with out any help/care and then receive a bill with ER Exam charges of $636 from Wake Emergency Physicians PA. The care we received was unacceptable, the physician was incompetent and the bill received was mind blowing considering we saw the physician for less than 5 mins, he had no ipad or laptop to review any notes/put in any orders. They do not even deserve 1 star."
"I received poor service at my visit. And I payed my bill, MyChart says no outstanding balance, however it has been sent to a collection agency. I have proof of payment yet the collection agency refused to accept it."
"1 star is one too many. If you are considering doing business with them I encourage you to look them up on the BBB site. Tons of complaint for the same billing issues. My dependent child was in an auto accident on 3/20/21, and taken by ambulance to some facility in eastern NC and seen by a Wake Emergency Physician. I received an EOB on 3/31/21 outlining the charges, less Cigna’s negotiated discount, Cigna’s payment, and the remaining $199 owed. I then went into the online portal, InstaMed, and paid the remaining balance owed of $199 on 6/4/21 date stamped 10:35 AM, receipt received with patients name, DOS, amount. Ck acct routing #, claim #, etc. All Paid as per receipt. Done. TWO YEARS LATER we received word from the attorney’s office, who is settling the case against the other driver, that Wake Emergency Physicians claims they are owed the same $199 I paid them on 6/4/21. They claim they received no payment. Not only that but they turned the amount over to AmeriFinancial Solutions collections for my dependent. We never received any notice of this, for two years we considered this paid and done, only to find out the settlement is being held up due to this claim. I have spent hours calling, emailing, sent numerous copies of the recipient of payment, bank statements, filed with BBB etc. and still this hasn’t been solved. They have been a total nightmare for us trying to navigate and solve something that isn't our fault. We did everything right. We paid everything on time and in full and yet still we are caught in a seeming unsolvable mess trying to clear it up so the settlement can be paid to the victim. Shame on you for lousy accounting and dishonesty and for recklessly trying to ruin someone’s credit for a false debt claim. Steer clear of Wake Emergency Physicians if you can. Of course if you are in an emergency and in an ambulance you have no choice who you see and how that one interaction could mess with your life for years to come."
"I NEVER received any invoice saying I owe them, and then I received a FINAL NOTICE before send my debt to a Collection Agency. Now I understand why they always say that nobody pay Health Debts."
"I’m giving them 3 star because the care I received after breaking my ankle was great! I’m deducting 2 stars because I NEVER received a bill from them until I got a collections notice. They claim they sent 3, which I’m fairly certain never happened. I have a nearly perfect credit score and pay my bills as they arrive. There is no way I missed 3 of them! The lady I spoke with in billing was pretty rude about it. Thankfully it won’t go against my credit since I took care if it immediately. This is the second time I’ve had an issue with this billing department. The first time was almost a year prior and it was like pulling teeth to get an itemized bill from them. They charged me incorrectly, for services I never received and refused to change it! If I’m ever in an emergency room again I will ask for a different physician."
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