Costco Pharmacy 2838 Wake Forest Road, Raleigh, NC 27609

"Made a 3:30 appointment for vaccines. Not aot of people waiting for scripts, yet they were over a half an hour late with appointments for "paperwork". If you go here for vaccines, plan extra time. Personally, I'd look elsewhere. They were rude when I asked what the delay was an how much longer we were expected to wait."

"My work utilizes Costco mail order pharmacy so I decided to try it. I was headed out of town so asked if I could pick it up in the store. I called Costco pharmacy the day before to schedule and said very specifically said the name and dosage I needed to pick up. When I arrived they did not fill the correct dosage and now it is too late for them to reach my Dr. on a Friday afternoon before I leave. The tech made it seem like it was my fault and was rude. I called mail order right after and they were helpful and will be filling my prescription moving forward."

"I've been a Costco member for years and I absolutely love the store and the staff. I started refilling my scripts with the Costco pharmacy at the advice of my PCP primarily for their competitive prices when combined with GoodRX. Every time I've dealt with anyone in the pharmacy, I'm met with flat out rudeness, attitudes and eye rolls. I do not know why the Costco corporation would hire pharmacy staff that are so anti-customer? They treat individuals like inconveniences instead of valuable paying customers. I'd rather pay a few bucks more somewhere else where I'm consistently treated with basic respect and a good attitude."

"Great prices, especially with GoodRx benefits (I do have to compare online before and sometimes make them change whether or not to use my insurance... a hassle but saves you money). It is usually pretty quick relative to Target at North Hills. Got my flu shot there too, was fine but not as fast (and no gift card) like at Publix or Target. Deducting a star for the weird lunch hour (why do they ALL have to go at once, especially on a weekend). All in all, this has become our new pharmacy. It seems like you have to be a member. Back when I lived in Florida, you could get Rx without being a member but may be a NC thing."

"I love Costco every department in most locations we have been to. But at the Wake Forest Road location near Raleigh NC I have had experienced less then the friendly norm at other Costco Pharmacies. Once the woman scolded me for not standing behind the yellow post with the line starts here sign, which was turned around to the back of the post so we just didn't see it. Today we had another woman get annoyed with the way our info had been entered. And yet another staff member called us back up even though we had told her the 1st staff employee was fixing the errors only to be told to come up anyhow then be told again that we had to wait for the error to be fixed. I feel that all we needed to know was there was problem not of our doing that needed to be corrected before we could get the scripts. These were three different women on two different occasions. Disappointing as most staff at Costco are very friendly and helpful in our experience. Think we will arrange for our scripts to be mailed instead. Bummed"