Walgreens

"I recently moved to the USA. It is very difficult for me to explain what my doctor prescribed, especially since I moved from Raleigh recently. When I visited Walgreens on Avent Ferry, I felt very stressed. It was so nice to meet this dream team at 200 N Lasalle St. Especially Jasmenii, Rebecca, and Rose provided amazing customer service. Thank you for your understanding and your kindness towards a foreigner who is just getting acquainted with America. I strongly recommend that the regional manager take a closer look at these wonderful people. God bless you and thank you for your work and care for your customers."

"Thank you to your staff in the pharmacy department for expediting my prescription and adding an otc med to the order for my son to pick up for me in a timely manner. I had been working on getting the care and prescription since about 1230 today. Your staff was not aware of this but went above and beyond regardless. We need more people like this to give great customer service."

"Website says the pharmacy At 9 AM. Store didn’t open till 20 minutes after. I called to see when the store would open. The clerk who answered, seemed irritated that I was asking why they were 20 minutes late opening."

"My normal pharmacy changed their hours and didn't tell me verbally or update their phone recording, and I badly needed access to breathing medication. This pharmacy refused to fill my prescription for asthma medicine even when I explained it was an emergency refill and I can't get enough air. They wouldn't give me an emergency supply because another pharmacy had "filled" the script. To be clear, I that pharmacy is closed and I don't have access to that medication. It's just on their shelf to be picked up later. If there is a legal reason, I understand. But I haven't experienced such a blatant lack of care from a pharmacist in a really long time. "You can always buy it out of pocket." Good to know that lifesaving medication is only available on emergency basis for wealthy people. The woman I spoke to was sociopathic - like she had no patience for anyone who doesn't have 300-400$ to waste. I just want my medicine so I can breathe well enough to stay out of the ER. It's not just for me - flu is deadly for vulnerable patients and I don't want other people to get sick."

"This is *mainly* a pharmacy review. So I’ll start with that—11/10. They have great service always and typically can quickly resolve issues. I drive past closer locations because of this staff y’all! Today they made miracles happen. Thank you to all of y’all. I’ve also shopped in the store a few times and I’ve never had a bad experience! Organized and efficient service. 100!"