Atrium Health Urgent Care
1090 Northeast Gateway Court Northeast, Concord, North Carolina 28025
About the Business
Atrium Health Urgent Care, located at 1090 Northeast Gateway Court Northeast in Concord, North Carolina, is a health institution that also functions as a pharmacy and store. In response to the increased demand for in-person care, they offer virtual options such as urgent care video visits and eVisits with primary care providers. They also provide a symptom checker and the ability to chat with a nurse for those with sick children. Atrium Health Urgent Care Cabarrus offers convenient care for non-life threatening sudden illnesses and injuries. Additionally, they now offer 24/7 urgent care virtual visits for non-emergency concerns. Patients can learn more about their telehealth options and book appointments online for quick and accessible care.
Photos
Contacts
1090 NE Gateway Ct NE #202, Concord, NC 28025, United States
Opening hours
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
08:00 - 20:00
Sunday:
08:00 - 20:00
Reviews
"John at the front desk is RACIST I called at 7pm before I went and was told that they perform stitches at this location and they were still taking patients. Mind you, I have a toddler who fell and needed stitches. I went in and John was nasty and rude. He didn’t want to make eye contact and just said “we have reached our cap for the day and are not taking any patients since 5pm”. I expressed to him that I called beforehand and I would’ve never wasted my time because this is an emergency. He made zero eye contact and acted like I wasn’t speaking to him. I asked him for his name “Eugene/John) and I told him how unprofessional he was."
"I was so sick and couldn't get my PCP to respond to my needs or even call me back. So I tried the Urgent Care facility on Copperfield Road in Concord, NC. Jalesse Christy was the nurse practitioner on duty and just really nailed the illness, sinus infection and bronchitis. She got me the medicine I needed and with in 24 hours, I was feeling much better. Alonzo Lopez at the front desk got me in sooner that the 3 hour wait because he knew how sick I was. I changed my regular PCP. I never want to deal with that situation again. I am very grateful for this group of professionals! Thank you so much! Jane"
"Rude staff. Wait times a ridiculous,came in for a drug screen,have waited 1.5hrs and walk ins have been that came in after me being called back. Not to mention one is here for a drug screen and physical checked in awhile after me. They should CLOSE THIS URGENT,such a joke. Not to mention receptionist telling people automatically it’s a 3hr wait and however that’s not true they are calling people back quicker, they are using long wait times to defer people away"
"Absolutely shameful business practices. Make sure you get an appointment if you can even make one. Appts open up at midnight, ridiculous! I tried multiple days to get in and make online reservations. I’m not waiting 5 hours and risk not getting the treatment I need. I really needed to be seen and there was a 5 hour wait as a walk-in. I’ve been trying to get into one of my doctors or urgent care for 6 days now! Look at the reviews, crazy long waits constantly. When will something be done? Do you need to hire more staff? Do more urgent cares need to be opened? This is a serious, ongoing issue that must be addressed. People can’t just walk in to their regular doctors when they are sick or injured."
"I don’t know the nurses name that spoke with me at first on Saturday morning…she was a cute African American RN (I think). She was fabulous! Couldn’t have had a more pleasant, caring, informative person…and funny on top of that! Also, my NP was so caring and thorough. Very nice experience ❤️"
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