UNC Family Medicine at Pittsboro

"Updating my review from there call center who gave me a bad experience with scheduling my childs appointment, The office called today, and didn't hesitate to schedule it. That call center thing that there number is linked too, is trash though."

"Avoid if you can. I had to wait for the doctor for over 45 minutes and not a single person throughout that time came in to apologize. Finally I just left. It is shameful, unprofessional and downright rude."

"Heard they were accepting new patients and called to schedule a visit. Customer service / scheduler was rude and put me on speaker phone without asking. And then got snippy and defensive when I asked if I was, in fact, on speaker phone in a doctor’s office. “That’s why I’m in a room with the window closed (insert attitude).” She hadn’t told me that. How was I supposed to know? If she had qualified from the start that she was training and asked if it was okay to put me on speaker in a room with the window closed I might have been okay with it - but I heard a lot of background noise so it makes me wonder if that window really was closed. And given this was my first interaction with their office I hung up. Now I read the comments below and I’m glad I did."

"(I have known anxiety when it comes to the doctors office) Today I was refused a physical Dr. Civiletti because I said no to a pap smear or blood work, after saying no she continued to press me about how important it is and how "personally" she needed to do a full physical before I can get my birth control prescription. This triggered my anxiety and made me panic. She then told me that I was not "mentally ready" for a physical and that is why she won't preform it either even though I was perfectly fine before she began pressing me about my blood work and pap smear. I will be changing doctors after this experience. Legally I do not need a pap smear to receive birth control."

"I drove an hour to get to this practice. Waited in line at the front desk for over ten minutes. Since it was ten minutes past my appointment time when I finally got to the front of the line, I could not be seen. The rude doctor repeated told me I wouldnt need to take vitamins if I only"ate right" every time I went in. After my last doctor who had retired. Had prescribed my vitamins because my irritated intestines obviously was not absorbing nutrients and I ended up in the hospital. Even on my vitamines and extra iron pills, I'm still too anaemic to donate blood to the red cross. I try to eat right. Unfortunately I'm allergic to some foods and intolerant to many others. I assumed all that was in my records."