Banfield Pet Hospital

"Awesome place! We've been through some sad times here losing our Aussie Riley and Dr Leavell was with us through it all. The staff is great and we've gotten to know them all! The plan saves us money and makes sure our puppy and our two adult dogs are getting all the recommended care!! Highly recommend!!"

"Everyone is very kind and caring. The treatment rooms and waiting area are very clean. Veterinarians seemed very knowledgeable as well as the vet techs."

"All round horrible place to go. The staff is rude and every single doctor my dog has been different every time because of the high turnover. This is a scary place to take your dog, I do not recommend if you care about your pet. They just don’t care about you here. Support a local hospital like Mt Plesant or animal care clinic.."

"I am the owner of my blue cane corso kilo and I came to them yesterday for the first time in desperation after having a terrible experience at other Benfield’s!! I felt like they wanted nothing to do with my dog knowing his breed!!! This facility I can ensure you my experience was everything!!! They were super professional, knowledgeable, kind, super helpful even with my dog not being the friendliest. When I walked in it was a warm atmosphere really clean and smell nice. The lady at the front desk placed me in a room immediately. I didn’t have to wait at all my dog kilo vet tech Denise!!! Was amazing she was so knowledgeable I thought she was the doctor even the doctor was nice I am so happy I took my cane corso here I was almost in tears how they treated him!! I HIGHLY RECOMMEND THIS PLACE TO ANYONE!!!!!! Even the front desk ladies were amazing I felt like royalty coming here!!! Thank you guys for all that y’all do from the bottom of my heart"

"OK for routine care. But apparently South Ridge is so overcrowded with patients that they can’t see my almost 14 year old German Shepherd who suddenly started having stroke symptoms (can’t walk, disoriented, incontinent). They gave me two options when I called them at 8 am: 1) take her to an emergency vet Or 2) drop her off there and the doctor would eventually see her later in the day and they would call me after I again explained to them she couldn’t walk, was disoriented and in my head I’m thinking it’s time to put her down. I don’t think it’s appropriate to ask a dog owner to “drop off” their elderly dog with symptoms this severe. I received ZERO compassion from them. I called a different vet and they were able to work me in due to my situation. You would think that after 20 plus years of bringing my dogs to South Ridge they would have been willing to do more to help my poor dog. I think most people would understand if you had to cancel their pets routine appointment for something like this. End of life care is extremely important for the animals and their owners. South Ridge needs to take a very close look at their process for handling these situations in the future or they eventually will lose more of their customers like they did us today."