University Eye Associates 9651 Brookdale Drive, Charlotte, NC 28215

"Very bad customer service experience. I went for the doctor visit on 12/12/2023. While I went to vision care to order my glass,I got to know that Dr didn’t check the prism lense. They asked to check with the Doctor because the glass I was wearing it has prism lense. Just for this thing they asked me to wait unless the doctor comes back. I requested to make it early because I need to order before end of the year. But simple they told they can’t help me. It’s ridiculous!!!!! No more university eye associates. I am done!!!! Hopeless.."

"I want to thank Dr. Huegel and the clinical and administrative staff for getting me in quickly for my eye injury. Everyone was awesome and friendly. Dr. Huegel scheduled me a Monday morning follow up appointment. She also informed a weekend duty colleague about my injury and gave me an emergency contact number in the event my condition worsened. I quickly knew I was in good hands and well cared for. I will be a forever patient with University Eye Associates! Thanks so much. Bob Roberts"

"My experience has always been very pleasant. My daughter visited them for her first eye exam and doctor was so patient and nice. She even made an animal with balloon for her. I would recommend to family and friends."

"Have been going here forever! Now my daughter just started contacts and are loving them. The visits have been good, but there has been some confusion in the beginning that has been quickly resolved."

"Great doctors and staff and support staff. Never had a bad experience. I would however suggest to figure out 'Split/partial billing'. I get the optometrist as a separate service from getting the 'glasses' made as a product but needs to have a smoother process."