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Piedmont Family Practice at Baxter Village
986 Wellness Way, Fort Mill, South Carolina, United States
About the Piedmont Family Practice at Baxter Village
Piedmont Family Practice at Baxter Village is a trusted medical institution located at 986 Wellness Way in Fort Mill, South Carolina. Our dedicated team of doctors and healthcare professionals provide comprehensive and personalized care for individuals and families in the community. With a focus on preventative medicine and patient education, we strive to promote overall wellness and improve the quality of life for our patients. Whether you need a routine check-up, treatment for an illness, or management of a chronic condition, our experienced staff is here to help. Visit us today and experience the compassionate and high-quality care that sets Piedmont Family Practice apart.
Photos of Piedmont Family Practice at Baxter Village
986 Wellness Wy Suite 240, Fort Mill, SC 29715, United States
Opening hours of Piedmont Family Practice at Baxter Village
Monday:
08:00 - 16:00
Tuesday:
08:00 - 16:00
Wednesday:
08:00 - 16:00
Thursday:
08:00 - 16:00
Friday:
08:00 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Piedmont Family Practice at Baxter Village
"Pratik Mehta is a 5 star doctor, and this is without a doubt one of the best family practices in the area. But what good is that if you can't get an appointment? I'm posting bad review in hope that administration will get there act together and stop over-working your staff, or whatever you're doing to cause impractical scheduling. Sick appointments are impossible to schedule with your doctor, even when calling early in the morning. And well appointments are scheduled out weeks or months. They literally tell their patients to go to the Urgent Care, where you sit for hours with sicker people, and pay substantially more in insurance co-pays. They need to hire more staff, or regulate taking new patients. Do something to figure this out. There's no reason one of the best teams in the area should be getting bad reviews and providing poor healthcare, because of administrative issues."
"Do not come here. I have been a patient here for over 5 years. It is hard to get an appointment, they are nonresponsive when you call the office, and give you inconsistent information when it comes to billing. I went in for a standard office visit, that should have been coded as such since it was for a prescription refill, and there was an issue with insurance. I had to call the office to get it resolved. I was assured by the practice's billing employee that this was resolved, sent back for insurance responsibility, and I would not be billed for it. I even have a voicemail from this employee on 02/22/2023 where they said confirmed this and said they were dropping the claim. Fast forward and months go by, I log into my portal and now they have it listed as a past due payment. When I attempted to contact the practice, I was not getting a response. When I finally got ahold of the person who told me I was not responsible for this payment, she took no accountability of telling me that I did not have to pay for it and is still charging the full amount. I asked why I did not even hear or receive anything in the mail about this. If I had not logged into my portal, I would still have thought this issue was resolved. I called to get all my records and move to another practice."
"If you have a billing dispute they will send it to collections and never work with you. $420 for a new patient visit, still requiring masks for some reason, and a large corporation based in Massachusetts. That is all you need to know to avoid this place. I called to complain about a bill and was told flat out that they don't care. I fired them as my doctor after one visit when they sent me a large bill for what I was told was a 'no cost' visit. I told them they could work with me or lose a patient. They chose to lose a patient, which shows where their priorities are. I'm sure they will lie in their reply, perform some CYA, and prove my entire comment correct. When I called them to complain, they lied to me and tried to gaslight me into believing their version of events. Since I worked in a related field, I knew what was true and what was not - and just about everything they said was not true. I hope their reply to this review is as nasty as much of their staff. To the Office - This review represents my experience at your facility. If you want a better review, offer a better experience."
"I have been a patient of Dr. Pratik Mehta for almost 5 years now. I've always received great service from him, his assistants, and everyone at the front desk. Dr. Pratik is a very humble doctor which makes it easy to talk with him and open up. I feel like he genuinely listens to my concerns and works with me to find the best solution. Kerri is always so sweet when I call or visit, and the assistants are very prompt when I need anything."
"Dr. Mehta's care has been by far the best since moving to the south. I had all kinds of health issues and by being under his care and following his advice, I have experienced the best health ever now, since in the last 15 years. My husband and I drive almost 40 minutes. The staff is wonderful, friendly and extremely accommodating! Clean, modern office. The family atmosphere makes confident that my family and I are in good hands."
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