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The Journey Behavioral & Wellness Clinic
1456 Ebenezer Road, Rock Hill, South Carolina, United States
About the The Journey Behavioral & Wellness Clinic
The Journey Behavioral & Wellness Clinic is a trusted healthcare institution located at 1456 Ebenezer Road in Rock Hill, South Carolina. Specializing in mental health and wellness services, our team of experienced doctors and healthcare professionals are dedicated to providing personalized care and support to help individuals on their journey to better mental health. Our clinic offers a range of services including therapy, counseling, medication management, and holistic wellness programs. Visit us today and start your journey towards a healthier mind and body.
1456 Ebenezer Rd, Rock Hill, SC 29732, United States
Opening hours of The Journey Behavioral & Wellness Clinic
Monday:
Day off
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
08:00 - 12:00
Sunday:
Day off
Reviews of The Journey Behavioral & Wellness Clinic
"Updating my review, since I am not in the heat of the moment anymore First, please read other negative reviews as they are accurate. I will strongly advise to anybody looking into choosing Jennifer as your psyc nurse to please look elsewhere. Her cheap no insuracne costs are very tempting, the cheapest ive personally ever seen, but that comes with great risk dealing with this woman. I will start off - I am a very sweet girl, I am quite, shy and have never once in my 30 years have started conflict with anybody. I take pride in that. I really do. I started seeing jennifer after my last nurse psyc shut her business down. I started seeing jennifer for a year just using her strictly for refills on meds I have always been on prior to her. I never really chatted with her, shes very "to the point" asking her standard questions. She puts on the fake kindness at initial first visit, but after that, shes cold, arrogant, cruel. After a few months of seeing her for refills, I had an issue of depression creeping up on me. I told her this and she prescribed me an anti psychotic(I have bad reactions to these meds and have stated this to her in the past) The new med she tried me on instantly sent me to the ER, with severe side effects. I emailed her, letting her know. She emailed me back, attempting her first try at patient abandonment. I was instantly messaged back, that they could not offer me anymore help, that I should seek help elsewhere(Still have those lovely emails) This was the only medication she has tried me on since starting her practice. I emailed back, In mental distress, That this was obvious patient abandoment. Most would not assume, I know more regarding law then most people. After I stated this to her, she called me 2 minutes later(I kid you not) and started the lovely gaslighting. I was told she would never do that to me, it was a misunderstanding, She has sooo many patients she cant keep up on! (her words) I told her I was going to the ER, and she pleaded with me not to go. She ended up prescribing me Zyprexa in hopes to calm me down. I stayed on the med for a few months, got into a major car wreck due to the drowsy side effect. I saw her for my appointment, told her this med has to go, I drive for work and couldnt bare getting into another accident that was my fault. That was her last and final attempt at patient abandonment. I was confused why she would do this(she has too many patients she cant keep up on, obviously from previous converstations.) I said why would you do this? Maybe there is a misunderstanding? I asked her to maybe read me my medical records so I can see if something went wrong. She started reading some of my records, which was wrong. I called her out and stated the information on my records where clearly wrong, she had been writing them wrong. She got angry and told me she doesnt have time for this!(word from word) I left the office with tears in my eyes. This was barbaric. The way she handled this situation was a disgrace to the mentally ill people of rock hill. Mind you, I stayed calm, nice, didnt raise my voice. Now on to her incompetence. She is highly uneducated about any sort of mental illness. How she actually was able to become a nurse psyc is a scary thing. A true disgrace. She should be ashamed of herself. She is a class a narcissistic . I went on the find another nurse psyc. What a blessing. She is amazing. Everything happens for a reason. Do not allow this woman to gaslight you. Stand up.advocate for yourself. You got this! I havent gotten around to a report to the medical board yet, but that is a major priority of mine."
"Jennifer has been Extremely Good to me and got me on the right meds so I could "Function" and live a somewhat 'Nornal" life. If you leave her an email with Alyssa(front office manager... who is Awesome) then she will make sure Jennifer gets it and takes care of whatever issues you are having. This place has been a Godsend for me and does everything in their power to HELP ME! I TRULY Love these ladies for all they've done to help me. They would NEVER do anything to hurt a patient and go out of their way to do right by you! Very Professional Group of women and I just love the new Nurse and the new office assistant! Keep up the good work ladies..I have put my Faith and Trust in you and you've never let me down. I would be a "Hot Mess" without this Team. God Bless you for being here for ME! YOU HAVE MY SINCERE GRATITUDE AND RESPECT!!!"
"I have to commend everyone in the office. They are pleasant and nice. My doctor prior to seeing Jennifer had to close the facility in Rock Hill during Covid and maintained his office in Fort Mill. He wasn't able to transfer patients so this is how I reached out to Jennifer. I have been seeing Jennifer for about 2 years. I was already diagnosed and my medications were on track prior to visiting her. At the beginning to the end my visit with Jennifer it never lasted over 10 minutes. I would express things going on in my life she would always refer me to a different doctor. After the beginning of this year during my visit with Jennifer once again received a referral as I was telling her how I was doing. She filled my meds for 6 months and scheduled my next appointment for 6 months. As this was the norm for the past 2 years. As a person you become to know your body and mind. I knew I was overwhelmed and needed a doctor that would listen to me and not give me a referral. I reached out to my prior doctor. He was able to receive a new patient. I am so thankful!!!! At my first visit with him and being allowed to talk and discuss how I was doing. Having a back and forth conversation. Dr. -- tweaked my medications. If Jennifer would have taken the time to listen and not refer me. Stop treating me as a 10 minute patient, maybe just maybe she would have realized what was happening with my medicines. I thought in her medical field she was to listen and understand the person in order to help them. Please when searching for a doctor in any field of medicine please read the reviews. Reviews are very important whether positive or negative."
"I've been seeing Jennifer for years. She genuinely cares about my well-being and has helped me so much. She does the Genesite testing and it determines which medications work best for you. I really benefited from that. Very thankful for her and the rest of her team ❤️"
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