Red Wing - Johnson City, TN

"The customer service was 5 stars! The sales people were efficient, kind, and welcoming. They were open and honest about their products which helped us in making decisions quickly."

"Couldn’t ask for a better shopping experience! Staff were kind, helpful, friendly, and extremly knowledgeable about finding the right size boot and correct insole for my feet. I’ve always had difficulty getting the proper fit with any kind of shoe/boot due to my funky shaped feet and high arches. In a matter of minutes I was in the most comfortable pair of boots and soles I’ve ever been in, like a firm handshake they say!"

"These two were very patient and helpful. These guys were amazing. They helped assure me that we would make sure the money I was spending on these boots would be well worth it. They helped me with sizing and trying on MANY different boots. All makes styles and fits. They are among you most valuable assets at the Johnson City Location if not the whole company! It makes a big difference when you are treated like that. I will buy only Red Wing from now on!"

"I ordered a pair of the King Toe waterproof, six inch boots with a soft toe. The store staff was very knowledgeable and helpful. While at the store, my feet were measured and evaluated by the Redwing Ultimate Fit Profile, so I ordered a pair of insoles that were recommended by the store owner. I wore my boots to work for the first time today. I've been on my feet all day and these boots are very stable and comfortable right out of the box, my feet don't feel tired and they are dry. I will definitely be a repeat customer!"

"I stopped by there today to buy a set of insole’s and I was telling their employee Robert Fiacco about how the boot had been aggravating my ankle he then began to try to fix the issue he recommended trying another boot of the same boot and ended up exchanging them for me after already having the boots for a week couldn’t ask for a better customer service would recommend anyone looking for a new boot to give them a try. They literally go above and beyond thank you I greatly appreciate it."