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Atrium Health Urgent Care
10210 Couloak Drive, Charlotte, North Carolina 28216
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About the Atrium Health Urgent Care
Atrium Health Urgent Care is a leading health institution located at 10210 Couloak Drive in Charlotte, North Carolina, United States. Our urgent care facility is dedicated to providing high-quality medical services to patients in need of immediate attention. With a team of experienced healthcare professionals, we offer prompt and efficient care for a wide range of non-life-threatening illnesses and injuries. Whether you require treatment for a minor injury, illness, or routine medical services, Atrium Health Urgent Care is committed to delivering compassionate and comprehensive care to help you feel better and get back to your daily routine as quickly as possible.
Photos of Atrium Health Urgent Care
10210 Couloak Dr E, Charlotte, NC 28216, United States
Opening hours of Atrium Health Urgent Care
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
08:00 - 20:00
Sunday:
08:00 - 20:00
Reviews of Atrium Health Urgent Care
"This was the most pleasant and efficient urgent care visit I have had in three years at Atrium Health Care. I was greeted in a friendly manner and seen promptly. That makes such a difference when you are not feeling well. Thank you so much to Nurse K (didn't remember the spelling of your full name)and Dr. Audia for listening to my concerns and providing my care. You're the best urgent care crew I've met! Thanks again!"
"I reserved a spot, using their online portal, to address a nagging earache. Upon arriving 15 minutes from my schedule time to check in, my wait was no more than 10 minutes. The entire staff, from the person at the front desk, nurse taking my vitals, to the nurse practitioner, were very welcoming. The NP was attentive to my concerns and was very detailed with her prognosis. This is the 2nd time I had visited this location, post Covid, and both visits were 5 stars. Defintely take advantage of the online portal to reserve your spot."
"I was in excellent hands from start to finish. The staff took excellent care of me, got me what I needed and on my way to pick up my prescriptions. They were professional, prompt and extremely courteous. Thank you, M.D.M."
"DO NOT GO HERE!!! I went here for an urgent care visit for a small cut on my chin. The front desk said I was in network so I waited about 30 minutes to be seen. The staff said that a student was going to see me, but they were confident in her ability to help me. The student told me what her plan of action was to close the wound and treat it, then didn't follow any of what she said and simply super glued my cut wide open without informing me of the changes. Thanks for the nice scar I have now! Now they are trying to charge me almost $500 after charging my insurance over $350 for this visit and submitted the claim as an office visit instead of an urgent care visit.... literally the name of their business. I have called three times to talk to customer service. They acted understanding and told me someone would reach out to me within five business days... all three times. No one ever called and resolved my issue. Thankfully a Empire Blue Cross agent helped me. We called billing together. Atrium claimed they "made an honest mistake and incorrectly billed my insurance with the wrong code." Like I believe that... DO NOT GO HERE!!! Update: They respond with the laughable response below but still have not fixed their billing "honest mistake" on my account and are still sending me invoices. This is harassment."
"Love this place!! Had a bad cold where I totally lost my voice. Tried to take over the counter meds to no avail. Made an appointment at Urgent Care for same day and it was the best decision. The staff was pleasant and efficient and Dr. Ellis was quick to diagnose and prescribe medication to clear up my cold in a matter of days!!"
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