Knox Clinic Pediatrics, PLLC
2304 Delaney Avenue, Wilmington, North Carolina 28403
About the Knox Clinic Pediatrics, PLLC
Knox Clinic Pediatrics, PLLC is a premier pediatric healthcare institution located at 2304 Delaney Avenue in Wilmington, North Carolina, United States. Our dedicated team of healthcare professionals provides comprehensive medical care for children of all ages, from newborns to adolescents. We offer a wide range of services, including well-child exams, immunizations, sick visits, and management of chronic conditions. Our compassionate and experienced staff is committed to providing personalized care in a warm and welcoming environment. Visit Knox Clinic Pediatrics, PLLC for top-quality pediatric healthcare for your child.
2304 Delaney Ave, Wilmington, NC 28403, United States
Opening hours of Knox Clinic Pediatrics, PLLC
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
08:00 - 12:00
Sunday:
Closed
Reviews of Knox Clinic Pediatrics, PLLC
"I’ve been taking my son here for a year now, i just began reading the reviews i was shocked. i’ve never experienced anything bad other than one dr not listening to my concern with my sons ear (he didn’t in fact have an ear infection like i suspected) and it took 3 visits and getting another dr that actually listened to me. but the staff is wonderful, they know him as soon as we enter the door, their attitude is amazing. i couldn’t ask for a better practice to take my son too, i sadly moved and will have to change dr due to not wanting to drive an hour but PLEASE don’t listen to the other reviews. this place is amazing for your children!"
"Smh this place is unbelievable!!! I had to leave the practice due to insurance change and once I got my insurance back I couldn’t come back to the practice I was at with my kids. They denied us."
"The. Absolute. Worst. Took my son there when we moved back simply because they were the only place accepting his insurance st the time. They always ignored him and talked over him, rushed through visits, etc. only took him when we absolutely had to. When my second child was born we were about to move so we just took her there for her few couple appointments so we didn’t have to keep setting up doctors. She was born with a few things we were concerned about and we saw Svetlana. Though she was very kind, she told us that issue #1 that my daughter had going on was one very concerning thing that affected her heart and blood and sent us to a specialist at chapel hill, stating that my one month old would need to be out in beta blockers. We drove all the way there and stayed the night only to find out that it was absolutely NOT what she had diagnosed it as and was nothing to be concerned about and she did NOT need medication. Issue #2 she diagnosed correctly and told us it would go away with 18 months, it was gone by about 3 months. Dr. Baty is helpful and kind but rushed. We were never late to any of our SCHEDULED appointments and once waited over an hour, once waited 50 minutes. With a newborn. Only one waiting room so sick and well kids are together. Computers are always down. There is literally one person at the front desk that is kind, the rest are very rude, and the nurses often reeked of cigarette smoke, which hey, to each their own but when they’re breathing it in a child’s face…. Your best bet is to avoid this place at all costs."
"The worst Drs office I've been to especially being a pediatrician and my oldest is 17 so I am not a new parent. There's only 1 very nice and professional MA I wish I knew her name. The other one with a heavy accent is rude, disrespectful and unprofessional, she also always smells like cigarettes. I had to tell her she had to at least wash her hands when administering vaccines even if she put gloves on. My daughters paid the price for me saying that she squeezed their arms so hard it bruised. They even said ow and she ignored them both. I am a CMA and I do have experience administering shots and know this is unnecessary. The office staff are rude and unprofessional as well. Another big problem was that they NEVER send out referrals. I had to be on top of them for an ENT referral for both my daughters that needed surgery. All other referrals which were at the very least 2 more were never sent out and I kept getting dismissed when I told them the other facilities said they never received anything. This office definitely sees their patients as a number and $ not as people. Being new to Wilmington I didn't know where else to go and stuck with this office for 3 years with ongoing problems and taking my kids to urgent care instead of their drs because of the bad experiences I had with them. Thankfully I found an amazing pediatrician once my son was born and transferred my daughters over. Yes my new Pediatrician requested all records in which I immediately got a phone call from them saying if i want just the last visit or everything and i said everything. She responded with well you have to pay in order to send it over. Which I have worked at a few drs offices (I don't jump around from job to job) and none have ever charges for the records if requested by a Dr only if the patient request it. Needless to say i paid, all the records were NOT sent and I'm still getting a bill that Ii owe them money for the records. I do not recommend this place!"
"After reading all these bad reviews prior to my appointment, I was preparing for the worse (long wait times, unpleasant Dr and staff etc) BUT none of that happened. Before I could even finish filling out paperwork we were called back in. The front staff was friendly and nurse Ana was very nice with my boys. Dr. Staub was also pleasant and listened to me, respected my requests and my concerns. I came here ready to critique the entire experience because of some previous reviews but I literally had zero problems. So I'll be returning to Knox again."
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