Small Animal Emergency Services 5091 U.S. 1, Vass, NC 28394

"I had to bring my kitty because he wasn’t urinating. I was in the middle of a move and my animals had only been to one vet in their life, who was many hours away- so I was extremely nervous. The staff was very understanding of this and very helpful. Astro was taken care of by Dr. Banta on his first night and she was great and very thorough about explaining what was going on with him. He did have to come back the next night, I don’t remember who all worked with him, but he is doing much better now. Thank you to everyone there!"

"Our dog had a mouth issues so we took him in late Friday night. The staff was very friendly and did everything they could to ensure our dog was taken care of. Our dog needed surgery to remove a lump in his mouth. They kept us informed throughout the entire process. Finally, their prices were very reasonable for an emergency room. I never felt like I was being “nickel and dimed” or upsold things we didn’t need. Thank you again to everyone there the night of January 12th."

"I NEVER write reviews but this place deserves another bad review. Bringing my dog here was a complete waste of time. We ended up leaving after finding out my dog hasn't even been looked at after being there for almost 3 hours. I asked for an update but all I got was "I don't know, we are very busy". Everyone else who asked for an update got the same response. She actually seemed annoyed that people wanted an update on their sick pets. I understand other pets might be a higher priority, but 2.5 hours with no update is unacceptable. Comminucation goes a long way in situations like this. We had no idea what was wrong with our elderly old dog and were very worried. The fact that he wasn't even looked at and was just sitting there in the back by himself makes my blood boil. The woman at the front desk seemed more concerned about her Grub Hub delivery more than anything. No compassion at all from her. They are clearly understaffed and unconcerned. Just reading the responses from the "owner" on other bad reviews confirms this place is very unprofessional. I've never seen an owner respond to a bad review with an attitude. It's amazing this place is still in business. Do yourself a favor and take your pet literally anywhere else."

"Really wonderful caring vet. I brought my Kira, a little yorkie there and she was really bad off, I thought she was going to die. They immediately took her from me and told me to go home get some rest and come back in the morning. When I returned my dog was like a brand new dog. She was playing and happy. The only reason I give them a 4 and not a 5, is the bill was 1100. But it was soooo worth it to have my Kira 100% cured."

"Let me start off by saying that as far as the well-being of my dog, I cannot speak to yet since I literally just left a few hours ago, but I am in high hopes he will be fine. The picture below was taken before the surgery. Now the staff was very friendly and compassionate. Dr. Turner was knowledgeable and thorough in her explanations. I want to give a big shout out to Ryan who handled my dog mostly and he was very nice and super friendly . He treated my dog like it was his own .The waiting time is like any ER not favorable but that’s just the nature of it I suppose."