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FirstHealth Interventional Pain Medicine - Pinehurst
35 Memorial Drive, Pinehurst, North Carolina 28374
About the FirstHealth Interventional Pain Medicine - Pinehurst
FirstHealth Interventional Pain Medicine in Pinehurst, North Carolina is a leading health institution dedicated to providing advanced and comprehensive pain management services. Our team of highly skilled and experienced specialists utilize cutting-edge techniques and technology to help patients find relief from chronic pain and improve their quality of life. Located at 35 Memorial Drive, our facility offers a comfortable and welcoming environment for patients seeking personalized and compassionate care. Whether you are dealing with back pain, arthritis, or other painful conditions, our team is here to help you on your journey to a pain-free life.
35 Memorial Dr, Pinehurst, NC 28374, United States
Opening hours of FirstHealth Interventional Pain Medicine - Pinehurst
Monday:
08:00 - 16:30
Tuesday:
08:00 - 16:30
Wednesday:
08:00 - 16:30
Thursday:
08:00 - 16:30
Friday:
08:00 - 14:00
Saturday:
Closed
Sunday:
Closed
Reviews of FirstHealth Interventional Pain Medicine - Pinehurst
"I've been a patient of Dr Thomas for over a year. I used to like him very much. However his staff is HORRENDOUS & EXTREMELY RUDE not only that they DON'T HONOR THE FIRST HEALTH LATE POLICY NOR does Dr Thomas, I couldn't be MORE disappointed in this so-called business. I was late about 2-3 different times. I was shy of being 10 minutes late one time, and twelve minutes late another time. The policy is that you have to be there within 15 minutes of the appt time. Life happens and especially unpredictable traffic in this town. But they don't care, they overbook ALL THE TIME so the policy CAN'T be honored. It makes NO SENSE. I always wait 15 minutes or more when I do arrive on time. I've also requested NUMEROUS times to not be called before 9:30am. I've suffered from horrible insomnia ever since I was small. I have the worst time getting to sleep and staying asleep. I was forced to block their number as I had to function on very little sleep that day since they felt the need to call me 3 times about 1 appt. They failed to send over all of my prescriptions to my pharmacy(& blamed it on the pharmacy)which resulted in me randomly seeing spots for over a week. I wish the staff matched the care I receive from Dr Rob. After my next appointment I'll be transferring my care to another pain clinic. Dr Thomas' nurse laughed at me and sternly said that "they're not changing the policy JUST for me". She's clearly in the wrong field. She doesn't care about the patients, just what's most convenient for herself and the staff. Oh and the fact that they DOUBLE CHARGE YOU isn't great either. Today was the final straw, I'll be seeking another provider, which really is a shame. PA Thomas and Dr Mocris are great. The staff is EXTREMELY RUDE!!!"
"I had been seen at FHBN Clinic since 2018 for my Back and Neck Pain issues. I love the care I received from both Dr Winkly and Dr Mokris - both very caring and concerned. After years of seeing PA Steve Collins since 2018, on one visit in March of 2022 I calmly questioned him that his charting was confusing and did not reflect my pain diagnosis (it looked like he was cutting and pasting ) and that he failed to order a very needed MRI of my neck. PA Collins became very angry, yelled at me gaslit me that that I was verbally attacking him and then cancelled all of my appointments with the clinic - in the middle of a major issue with my neck pain. I question why a Physician’s assistant should have so much control over whom Dr’s see and that I was never even further evaluated by the Dr’s Makes for really poor care and a lack of trust in these Medical Providers. First Health should know about this really loose canon of a provider"
"NO stars if possible! Dr Thomas has been excellent but his STAFF, rude and no empathy. Was late due to traffic, in pain, plus driving in from our of town. Tried to give me an appt TWO months out when foot specialist said I need to see my back and pain doctor. Then they said the clinical manager or nurse would call me. Called finally claiming I was a no show that day and two other times! No longer a patient but that lady wasn't nice that morning I arrived 15 minutes late. Dr Thomas was awesome, on to another specialist hopefully with professional staff and I'm not achild! Don't talk to me any kind of way bevayse I look young but have grown children. I will never refer nobody else due to STAFF"
"I have been seeing Dr. Mokris for pain management this past year. She is very good and explains the procedures well. Yesterday I had my first PRP injection for a torn gluteus minimus tendon. A much better option than the surgery. If it works I will be back for other PRP injections."
"Dr. Collins works magic with a needle. I had to have numerous injections and was very nervous about the pain with the injection. I didn't feel anything at all with the first two. The last three I felt but not like you would normally. He has amazing "bedside manner". Very professional while being super personable. He even got in the floor at one point to show me stretches and exercises to do. I would highly recommend this office and Dr. Collins"
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