Family Urgent Care
3007 Wesley Chapel Stouts Road, Monroe, North Carolina, United States
About the Family Urgent Care
Family Urgent Care is a leading healthcare institution located in Monroe, North Carolina. Our dedicated team of medical professionals provides high-quality urgent care services to individuals and families in the community. Conveniently located at 3007 Wesley Chapel Stouts Road, we offer a wide range of medical services to address minor illnesses, injuries, and general healthcare needs. Whether you need treatment for a cold, flu, sprain, or any other non-life-threatening condition, our experienced staff is here to provide you with personalized and compassionate care. Visit Family Urgent Care for prompt and efficient medical attention in a warm and welcoming environment.
Photos of Family Urgent Care
3007 Wesley Chapel Stouts Rd STE B, Monroe, NC 28110, United States
Opening hours of Family Urgent Care
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
08:00 - 16:00
Sunday:
08:00 - 16:00
Reviews of Family Urgent Care
"This urgent care is literally the worst “medical” facility I’ve ever set foot in. Unprofessional, disrespectful, and incompetent staff. It’s the closest to our house, but I wouldn’t go there again under any circumstances. When I took my daughter for a bug bite of unknown source which was hot to touch, swollen, and spreading red from the site, which we deemed an urgent situation, I could hear the employees mocking my decision to do so through the wall, talking about how stupid you have to be to come in for a bug bite. When the provider did come in, she said “Looks like someone has some yeast” in a joking way. Well, I looked at her like she had three heads, and she was like, “Oh, I’m in the wrong room, aren’t I?” That particular “provider” as she called herself did not tell us her name, but only introduced herself when she reentered the room as “the provider.” She was wearing no name tag or identifying credentials. Fast forward maybe two months, and we actually were desperate enough that we thought we’d try them again. My husband was bleeding badly after cutting himself while cooking. Not badly enough to warrant the ER in my opinion, but still bleeding 2 hours after the injury seemed urgent to me. I called and asked about the wait time and if his bleeding would trump the line, and I was told it would not. The person who answered the phone said there were no appointments and walk in times, regardless of bleeding, would be about 1.5-2 hours. I sent my husband to another urgent care in Indian Trail, and they took him immediately due to the bleeding and were just as appalled as we were that a “medical” facility would not prioritize bleeding over cold and flu."
"We love Family Urgent Care! We have come here multiple times over the years for my daughters’ stitches, physicals for work, and more. The entire staff here is very kind and efficient. People always get upset about wait times, but that’s to be expected with an urgent care. At least here they have a great children’s play area and free coffee/tea/hot chocolate. Highly recommend coming here!"
"My family is very pleased with the care we have received from Family Urgent Care. From the front desk staff to the medical professionals in the back. We feel like we are cared for in the best way possible and that we aren't rushed through like other offices we have been to. They help with any medical issues we have at the time of our visit & addresses it thoroughly. I highly recommend to our friends & anyone who needs medical care to give Family Urgent Care a try. You will not be disappointed."
"I had a fantastic experience at Family Urgent Care. I scheduled an early morning appointment, and there were plenty of open slots. The communication with the staff was excellent, and the doctor was incredibly informative, kind, and thoughtful. I highly recommend this facility, especially for those with small children. Grateful for the positive experience!"
"HIGHLY recommend! I took my 3 year old son for the first time today. The urgent care we normally go to didn't have anymore appointments for the day and I had remembered this place from driving by. So glad we ended up here, because this will be our go to from now on! Staff were all so friendly and caring. Everything was clean and just the overall atmosphere was different (great). They have a little play area with a bunch of toys for kids too!"
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