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CVS
718 Winfield Dunn Parkway, Sevierville, Tennessee, United States
About the CVS
CVS is a one-stop shop located at 718 Winfield Dunn Parkway in Sevierville, Tennessee. This institution offers a wide range of products and services, including clothing, convenience items, pharmaceuticals, health and beauty supplies, groceries, and liquor. Whether you need to pick up a prescription, grab a quick snack, or browse through the latest fashion trends, CVS has you covered. With its convenient location and diverse selection, CVS is the perfect destination for all your shopping needs.
Photos of CVS
718 Winfield Dunn Pkwy, Sevierville, TN 37876, United States
Opening hours of CVS
Monday:
08:00 - 22:00
Tuesday:
08:00 - 22:00
Wednesday:
08:00 - 22:00
Thursday:
08:00 - 22:00
Friday:
08:00 - 23:00
Saturday:
08:00 - 23:00
Sunday:
08:00 - 22:00
Reviews of CVS
"My family and I have used CVS Pharmacy for a substantial amount of years and the Winfield Dunn Parkway, Sevierville TN store has been the most disappointing location. When speaking with the Pharmacist about concerns she lacks empathy and compassion. She’s condescending, sarcastic and argumentative. Her customer service was obnoxious. UPDATE 12/31/2023 I contacted this store once again regarding a routine medication as instructed and no surprise my medication had to be ordered. I was told to notify this pharmacy 3-5 days prior to needing my prescription refill. I did exactly as instructed. Yesterday I was told to call (12/31/23) and they could fill the prescription, again falsely informed with rude customer service. I’m late getting my medication refilled again do to this CVS pharmacy staff. Update: As of 01/05/2023 I’m now nearing a week without my routine medications. However the customer service has improved. It’s been quite frustrating for a pharmacy to be out of stock of medications for customers who have been consistent in their treatment and filling prescriptions at this CVS for a substantial amount of time. Disappointing to say the least as I will be taking my business elsewhere as soon as this last refill is completed."
"The pharmacy staff. They make fun of customers. For example, my card declined twice because I forgot the number. End up paying in cash. When I took my medications I only heard a man who was inside the pharmacy making a sound similar to when the machine declines and the one who attended me and another woman all laughing outrageously. I just thought I'd turn around and say something but I'm more polite. These kinds of people damage companies."
"This company is absolutely horrible. I have been with them for years and I am regretting it. Literally been trying for an hour to get a prescription transferred from Morristown to Sevierville. Nobody will answer a phone at the Sevierville location. I left a message with the doctor and no call back! Literally been on hold for 10 to 15 minutes at a time until I just gave up which is what they want you to do and why they won't ever answer! Something so simple seems to be very difficult for them. Tired of phone tag with no help from either location. Should be able to be done on either end of the pharmacies! They want you to go online and do everything by yourself!"
"If I could give a zero star I would! This is due strictly to my personal experience with the pharmacist at this store. I have never been treated so rudely at any other CVS. He needs training on how to interact with patients as he clearly is lacking in these skills. He showed no interest in answering my questions and I certainly would not trust any advice or suggestions he gave me. I’m not certain that CVS cares about these reviews but I try to always give someone the benefit of the doubt because we all have bad days. I feel bad for the other pharmacy staff that has to work with this man. Hopefully he doesn’t treat them the way he treated me!"
"The poor lady in front of us was having a card issue and when the second lady “helping” walked away saying that the company doesn’t care enough to fix things, she was rolling her eyes so hard behind the customers back. Lady behind the register was nicer once she thought I may be recording her, which I was. Accountability. The lady that rolled her eyes is usually rude. Clean store, but expensive. I stopped going here a year ago bc of the rude ladies, never seen a man working here, and just stopped today for convenience. It’s usually not worth the convenience…. Well, it never is."
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