Pardee BlueMD - Cross Road Dr. 156 Cross Road Drive, Mills River, NC 28759

"This is an absolutely fantastic staff. From the front office to my doctor. I feel welcomed, which is weird to say for a doctors office. I feel listened to and taken care of. They’re always happy and smiling and ready to take care of me. I applaud anyone that works for a doctors office, urgent care, or hospital or anything similar. People come in in a bad mood most of the time, they don’t feel well, or they’re concerned and hurt. Being greeted with a smile and asking me how my day is or was is such a warm welcome."

"This is a great doctors office. They are connected to UNC chart so you can see all of your labs and appointments on the app. The front desk has always been super helpful and kind on the phone and in person. I have never waited long in the waiting room for my appointment."

"This is an absolutely fantastic office. The staff members are professional, polite, and friendly. Dr. Johnson is the most knowledgeable, compassionate, and caring doctor I have ever been to. There is no issue too small or large. I rest easier knowing my healthcare is in such capable hands. Thank you!"

"Self paid. They were not transparent about the bill. Paid cash. Got sent a bill in the mail that I thought was covered at the visit. Called customer service regarding the bill. “Katie” was very rude and unhelpful. Terrible customer service. She was basically laughing at my frustrations/ at me trying to figure out what to do. I will never use their services again. If you don’t have insurance, want to self pay, think you are paying what you are… expect a surprise bill and terrible customer phone service as a result."

"Called 4 times today. First call was 845 am. No live person. I've left 2 voicemails. No one has called me back. Its very urgent I have information about a medicine proscribed by Dr. Doolittle. This is very unprofessional and I will be contacting who ever is in charge. This office if very incompetent."