Banfield Pet Hospital
150 Bleachery Boulevard, Asheville, North Carolina, United States
About the Banfield Pet Hospital
Banfield Pet Hospital in Asheville, North Carolina, is a premier veterinary care institution dedicated to providing top-notch medical services for your beloved pets. Our experienced and compassionate team of veterinarians and staff are committed to ensuring the health and well-being of your furry friends. Located at 150 Bleachery Boulevard, our state-of-the-art facility offers a wide range of services including preventive care, surgeries, dental care, and more. Trust Banfield Pet Hospital to provide the highest quality care for your pets in a welcoming and comfortable environment.
Photos of Banfield Pet Hospital
150 Bleachery Blvd, Asheville, NC 28805, United States
Opening hours of Banfield Pet Hospital
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
08:00 - 17:00
Sunday:
Day off
Reviews of Banfield Pet Hospital
"Dr.Box is FANTASTIC!! Got my puppo feeling better sooo fast. Really understanding that pets are family too!"
"I’ve been to this office a handful of times and thought the staff did a good job. However, I have called on several occasions recently where there is no in-office response / pickup and the voicemails I leave are never answered / there is no call back. I get that staffing is tight right now and you might not have the resources to answer immediate phone calls, but not replying to calls in any form is pretty disconcerting considering you are dealing with sick pets. I have tried using the online Wellness Plan vet chat but they just end up telling me I should make an appointment. This is kind of hard when the office doesn’t reply to you in any form."
"I really hate being forced to listen to the brainwashing music, vacuuming, store noise, and being sat there to wait on an uncomfortable hard bench. Being forced to face off with other strangers dogs who are coming and going at the counter is miserable. They choose to leave you out there with your big dog instead of being sat in any of the open rooms that are available. They are always behind schedule. The vets are not USDA certified. They give you a hard time about your dogs weight (you pay to get talked down to). Seeking meds to treat mental health issues with dogs results in a lecture/shaming on training (you pay to get talked down to) and a full on avoidance of prescribing an effective medication (because screwing you for the next few months just means you'll be back again). Good luck getting a teeth cleaning done, there will be excuses. Dirty floors."
"I have had Banfields wellness plan for 6 years but it is very difficult to get in to have my girl seen at least in Asheville. The staff tells me there is only one vet. I am not automatically renewing this year. It does me no good to pay about $40 a month if I can't use their services. Yes they have online chat with vet but they don't help much more than googling the issue. Done"
"I recently visited Banfield Pet Hospital with my weary puppy, and the experience was a mix of highs and lows. Kathryn and Jasmine stood out for their exceptional care and consideration towards my pup. Dr. Morgan Box displayed remarkable expertise and handled my puppy with care and professionalism. However, the experience took a sharp downturn when dealing with Cody. Unfortunately, I encountered an exceptionally negative experience with him. He labeled my tired puppy as aggressive and unsocialized, even though she hadn't received all her shots to be properly socialized. His choice of words and attitude were concerning, and it was disheartening to hear him speaking falsely about my pet to others. I believe that Cody's behavior during our interaction was unacceptable. He not only treated us with disrespect but also made my wife cry and belittled our 4-month-old puppy. We're familiar with the hospital's services as we have three dogs on the plan, making this experience even more disappointing. I firmly believe that employees working with animals should display compassion, professionalism, and understanding. Cody failed to meet these standards during our encounter. His actions left me disgusted and deeply unsatisfied with the service he provided. On the other hand, I'm incredibly grateful for the positive experiences with Kathryn, Jasmine, and Dr. Morgan Box. Their care and dedication were commendable, and they made a significant difference in our overall impression of Banfield Pet Hospital. I hope that my feedback can contribute to the improvement of the hospital's services and ensure that future customers do not have to go through a similar ordeal."
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