Taco Bell,

1407 Winfield Dunn Pkwy, Sevierville, TN 37876, United States

"What can you say? Fast food right. Thing is when a manager gets rude and yells across the restaurant and at staff and customers that to me is unexceptionable. Pull your employees a side out of public view. My friend went and asked for Taco's; Hard shell no tomatoes. Got Taco's 3 of them. Now they serve them with meat, cheese, lettuce, and tomato; so the request was no tomatoes. Instead he got all tacos with meat and cheese no lettuce or tomatoes. I told him to go back up, and request a little lettuce, (you know maybe a handful) enough to put on his self as we didn't want them to waste and throw them in the trash and make more. Instead what we got was a Manager who screamed at the top of her lungs to the staff " Lettuce costs money". Now I get that, however you can get an entire head of lettuce for about $1 or so, you are taco bell, a little lettuce to put on Taco's you messed up on to start with I did not think was a big deal. Needless to say I called the store regarding how rude this was when 4 other groups of people in the dining room and the line at the register where all looking; we were sitting all the way in the corner in the back furthest from the door, like everyone else, I heard it clear as a bell. Taco Bells regional manager never returned my call. Called corporate they took a message and someone would get back to me 3 weeks ago. WOW. If anyone wonders Why customer service is lacking in just about every establishment, one reason would be that management is teaching the employees to be hateful and disrespectful to customers. This particular taco bell obviously does not care about customer satisfaction since they do not look at reviews or return calls or address the issues. There are plenty of Taco Bells around I suggest you find a different one if you have any hope of receiving good customer service. Perhaps, if enough complaints come in on this one we can get a Churches Chicken in this area, maybe they have good good customer service."

"I don't like it a lot of these places and making use the kiosk won't even allow a person to take care of you."

"Drive-through is extremely slow. They make you wait at the speaker even after you place your order for sometimes up to 10 minutes before they let you pull forward to the window all the while you’ll have a massive line of cars behind you and this is consistent nearly every time that I come here. I’m not sure why it takes them so long to prepare individual orders, but something needs to change in order for them to be more productive. It seems that they are only able to make one order at a time which I have never seen done at any other Taco Bell typically after the speaker there’s a line every roughly for cars whenever you look inside the store, you can see several employees just horse playing and chitchatting instead of actually working"

"Messed up on our food was missing many items! Ask to fix made us go back through the drive through! I knew something was wrong when I saw dog treats at the window! And they were raciest What happened? What did mom give it to me DO NOT COME HERE IF YOUR BLACK OR ASIAN did not want to help us!"

"I came through the drive through. They said the cinnabons come naked with no cinnamon and politely asked to give us our missing supreme burrito. Highly rude. They said we come back through again we can’t get our food. Never had an issue until tonight. My freeze is also half melted like what."