Top Dog Kennel 12 Cavalier Lane, Swannanoa, NC 28778

"My dog went in Saturday for grooming. He has been bouncing off the walls since and everytime I touch him he jumps in a panic. I asked for a teddy bear cut and they shaved him instead. He is shaved bald in some spots and patchy long hair in some spots. I will try to post some pictures. We will not be returning."

"My dog is a two year old rescue. We have worked so hard with her to calm her PTSD and to try to socialize her to people and other dogs. She is doing very well with people, generally, and has improved with other dogs. Top Dog staff knew all of this, yet kept her next to at least one large,aggressive, snarling dog. When i picked her up after 4 days away, she was petrified, she cowered from me, then when i coaxed her she barely untucked her tail and her ears started to come up. She slid between my legs, shaking. She is a very clean dog at home. Her legs and belly were smeared with dried feces. Once home, she drank two bowls of water and 2 servings of food before i cleaned her up, after which she curled tightly into a ball and slept for several hours in the early afternoon. --I don't know fully what she endured but i know it was a setback in her journey and I will NOT put her through that at 'Top Dog' again. Our pup is , thankfully, bouncing back."

"We boarded Adeline here from 5-7-23 through 5-14-23. I told them I would bring her food pre measured in individual bags because she cannot have other food, which I did and explained they only get once a day feeding. The evening of 5-14 when we arrived at home with her from the kennel she had explosive diarrhea. 4 1/2 days later she still has uncontrollable diarrhea and just went on our bedroom floor( 2 accidents on our homes carpet now)! So I decided to call the Top Dog Kennel back because I knew something had been fed to her that was foreign. Sure enough the lady did admit, thankfully, that they had given her multiple feedings of wet dog food to encourage her to eat throughout the week. Why on earth would they do this? No one called to ask permission or even our thoughts on giving her foreign food. Who knows what treats we’re fed to her. Today, our vet explained to us that foreign food should never be introduced to a dog with a strict diet because it will cause upset stomach and diarrhea. Hhhhmmmmm? She also explained that dogs who do not eat while boarding are perfectly fine and a lot of times it’s normal due to stress, and just need water and usually will eat when they get hungry enough. Hhhmmmmm? I explained this to the owner (Nick) and after cutting me off and mumbling over me instead of letting me finish telling him what the vet just explained to us, he disagreed. I said you realize a Dr of Animal Science just told us this before calling you. Apparently Nick at Top Dog Kennel is a Dr, or superior to one for that matter. The vet recommended us giving her a bland diet of 2/1 chicken and rice in small increments throughout the day and if it doesn’t clear up in a couple days, they recommend her going to the clinic for a checkup with blood work and fecal samples. Yay! Unfortunately for us until the diarrhea clears, we will have to wait to book a carpet cleaner. Some may have had a good experience here, ours was not."

"Top Dog Kennel has been so helpful and attentive with my two dogs. They have been boarded many times and go to daycare several times a month. They love it and are so excited when they go. I have mouthy dachshund and a shy Great Dane. Top Dog works with well with both of them. Great, caring staff."

"Royal treatment for the Queen’s dog (Pembroke Welsh Corgi)! Zoey got a bath, nail trim and hair shaping all for $35! I dropped her off at 8 AM and she conveniently came home at 11:30 AM, calm, smelling so fresh and looking so cute! I took these photos as soon as we got home. Definitely recommend Top Dog if your dog needs some primping!"