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Mountain View Family Medicine
119 Sugarfoot Way, Pigeon Forge, Tennessee, United States
About the Mountain View Family Medicine
Mountain View Family Medicine is a trusted medical practice located in the heart of Pigeon Forge, Tennessee. Our team of experienced doctors and healthcare professionals are dedicated to providing comprehensive care for individuals and families in the community. From routine check-ups to chronic disease management, we offer a wide range of services to promote the health and well-being of our patients. Conveniently located at 119 Sugarfoot Way, Mountain View Family Medicine is committed to delivering personalized and compassionate care to help you and your loved ones live your best life.
Photos of Mountain View Family Medicine
119 Sugarfoot Way, Pigeon Forge, TN 37863, United States
Opening hours of Mountain View Family Medicine
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 12:00
Saturday:
Day off
Sunday:
Day off
Reviews of Mountain View Family Medicine
"They’ve been taking care of me and my family for seven years and they do a great job!! Love them"
"Been going here for 3 years now and have had no problems. The front desk has been pleasant and the Dr's have been great and extremely helpful. They take the time to listen to my concerns, not just in and out. I would recommend this office to my friends and family!"
"My mother has been going to this office for years and is a faithful patient of Dr Sandra Byrd - she recently had her yearly checkup there and Dr Byrd is out of town So the physician that did her checkup didn’t even do a true physical- My mother had to tell him everything that needed to be done from getting a chest X-ray etc... So I told her to go back and see a different Dr so in comes Dr Jennifer? She seemed to be more attentive and took better care of her sending her for X-rays and listening to her etc... Based on the X-ray results they informed us she needed to see an Orthopedic Dr and said they would take care of the referral and set up the appointment - days and days go by and we have called and called them and somehow no one had called and made the appointment and/or sent the referral - finally they gave us the number and told us to call? So needless to say we are looking for a new office unless Dr Byrd comes back! She is great! Just an FYI this office is now Covenant Health owned!!"
"After waiting over 3 months for an appointment, I was 6 minutes late because of rain and traffic. The receptionist was incredibly rude and condescending because I hadn't shown up early (which was I wasn't told to do when I made the appointment or when they called to confirm). I was then told they were too busy to "fit me in", and I would have to reschedule. Back to square one in looking for a new primary care doctor. I won't be going here!"
"I can't say anything about the doctor care, but the front desk staff was incredibly rude. I was traveling and had an urgent health concern. After juggling phone calls with my insurance to find a provider, I stopped in. They were clearly busy and upon being told they likely didn't have room for me, I offered to go elsewhere. Instead of just wishing me well, they huffed and puffed and tried to work me in all while openly complaining about me getting worked in. The attitude was completely discomforting, and they literally brought me to tears. I was scared and they just made me feel like a complete burden even after I said I'd gladly go elsewhere. I ended up just leaving. Again, the doctors may be excellent, but the front desk etiquette was terrible."
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