Aqua-Tots Swim Schools Cary
About the Business
Aqua-Tots Swim Schools Cary, located at 2765 North Carolina 55 in Cary, North Carolina, is a premier institution for children of all abilities to become safe and confident swimmers. Our indoor, 90° pool is the perfect setting for children aged 4 months to 12 years old to learn essential swimming skills. With flexible class schedules, make-up lessons, and a fully stocked changing room, we prioritize convenience for your family. Relax in our comfy red chairs in the viewing area while our dedicated team of managers, front desk staff, and certified instructors take care of the rest. Our instructors have over 40 hours of training and use the trusted Aqua-Tots curriculum to teach children how to swim effectively. Join us at Aqua-Tots Cary and experience the joy of swimming in a safe and supportive environment.
Photos
Location & Phone number
2765 NC-55, Cary, NC 27519, United States
Hours open
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:30 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
8:30 AM - 6:00 PM
Sunday:
10:00 AM - 2:30 PM
Reviews
"[LATE POST] I have been waiting to write this post for some time now but somehow it got delayed. For over a year, we are completely dissatisfied with Aqua tots with many reasons and this is my second review, I have deleted the first review post the call with Manager. 1) My child graduated level 5 in April even before he is up to the mark. After being in level 6 for about two months and with many reshuffling of coaches as the coaches keep leaving in summer, we were finally told that he is not ready for level 6 yet as he still needs more practice in level 5 and is getting panicked in level 6. He always loved swimming and was never scared of water since day 1 but after going to level 6, he started to get scared and even used to cry to go to swim class. The coach told us it is all because he was promoted too early and was not yet ready for next level. And then he was sent back to level 5. Amongst all this confusions, he totally lost his confidence and panicked to go back to the pool every single time there on. Now it is 6 months past and he is still in level 5. From last 3-4 months in every class, the coach tells the same mistakes that he is making but we do not see any corrections being done. 2) We have 2 classes per week plan and there is absolutely no co-ordination between coaches. The second coach gives completely different feedback and when we ask him the other coach said something else, he says he has no clue why he said that. If you know what mistakes the kid makes and if you don’t spend time in rectifying those, what is the point for us to invest money here? My Kid graduated this Level 5 in April but kept in the same level, making same mistakes from 4 months and he is still making them as they are not being rectified. 3) You will get too many Make ups added to your account as classes gets frequently cancelled and there is no way you can find a Make up for it. They always say try searching again. Also ensure you watch over your Make ups, I have seen many times that Make ups are not added for cancelled classes and also make up is being taken for regular class. This establishment is no way near to what they were in the past, I don’t see the same quality and they are not focused in kid’s progress. I don’t understand why you will promote a child if he is not ready just to break his confidence in swimming, make him low and demotivated. ***Update - I have updated my name and you should have me in the system. I spoke with you many times regarding this."
"They have few issues, may be this place is crowded. (1) whenever you miss class or any other reason or they cancel the class or the class falls in public holiday - they can easily give you substitute credit very easy ! but does not worth anything as you will hardly get a space in their calendar to spend. To spend this you still have to keep paying monthly fee. (2) They scheduled two class less - last weekend of month although I paid on monthly basis. I send an email and they never responded."
"Great place for your little ones to learn how to swim. The classes are small and the schedule is flexible if you need to miss a class. I also love that they work with you via text."
"One of the best places for kids to learn swimming. I thought this is a corporate and all but they worked with me to accommodate my special needs kid. I mean I did not expect that. They worked through their schedule to find a spot when it was very tough with their schedule. And they were very polite and courteous as well when I had to deal with a situation in their. All in all it's great work. And the course instructor, they were very patient in teaching the kid. Lucky to have a facility like this in our area."
"I am very pleased with the progress my child has made at this school. We have been going to Aqua Tots for a few years and my child loves it. I got to see him practice his breaststroke independently at the pool this week. It was great to see all his hard work being used! Everyone is always so friendly and welcoming. Very pleased with our lessons."
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