Will Evan Ballard, MD

"I have been going to Jonesville Family Medical, and seeing Dr Evan Ballard, since July of 2015, and still currently see him. The receptionist has always been very friendly and helpful to me, and willing to answer any questions I might have. The doctor himself is very open-minded and willing to listen to you thoroughly. I have been to many doctors in the past, and never had a doctor treat me so courteously and professionally -- while still having a little bit of a sense of humor at least! I especially appreciate, too, that the staff and doctors remember me when I come in! I really don't feel like 'just another sick person' when I go there. :)"

"This place. Last time I was there, I had to show up personally just to try and get an appointment, as I could never get anyone to answer the phone. The office staff is the absolute worst. Rude and disrespectful. Dr. ballard, not much better, he acted as if I was interrupting him and an inconvenience. I am actively trying to find another doctor office, as it's just too much of a hassle to deal with this bunch of people. Maybe they will drive off all their patients and then the doctors can go play golf and the office staff can do what they want to do. Eat more, by the looks of them."

"We can't get anyone to answer the phone any time we need to speak to a doctor or the office. We have to drive to the office and then the receptionist is rude and acts as if some one has disturbed her office procedures I have been in the waiting room and witnessed two or three in the office "chatting" and the phone rang. No one made an effort to answer and as always, the recording comes on saying everyone is busy or away from the phone and to leave a message. We have to wait, wait and wait to see if some one will be interested in what the call is all about. Our time is important to us also! This needs to be corrected! All of the doctors are polite, professional and well trained but the office procedure is not professional and doesn't encourage anyone to use the medical services no matter how good they are. If I had my Cadillac locked in the garage and couldn't get to it, having it would be useless! The services of the doctors are similar."