Walgreens

"My last 6 months experience with this location, We need to wait for so long for both drive-through and in-store pickup even the medication is preordered and ready for pickup, if it is not ready for pickup you need to visit the store twice or trice a day and god knows when you will get your medicine. very bad management, Bad service, worst experience. If i have a chance I would have zero rating…"

"The pharmacy here provides poor customer service. Yesterday I got a notice that my prescription was ready- well, it was not ready when I got there, and was told to come back in an hour. I didn't have time to go back that day so I went this morning to pick it up. I was told that the prescription was out of stock. The pharmacist didn't bother to listen to me or look into why the prescription was there the day before. Not that it matters to anyone at Walgreens but after that experience I called my doctor's office and transferred my prescription to a different and hopefully more competent pharmacy."

"Long store short: Pharmacy sucks, go literally anywhere else. Here’s the full story. The 24 hour pharmacy, doesn’t answer their phones after 9pm even though they’re supposed to. I called at 9pm. And stayed on hold for 3 hours. I remained on hold while I used a second phone to call the main store. They picked up first ring… I asked if the pharmacy was open: yes. I asked if the pharmacy was busy: no, it was empty. I asked if they could walk over to the pharmacy and ask them to pick up their line: they did and immediately my other phone was answered by the pharmacy (reluctantly! And after 3 hours of them just sitting there ignoring the phone). They just said: “oh sorry. Sometimes we do other stuff.” Sure, but for THREE hours without picking up for a 30 second question?? ____ During daytime: 7am-9pm, the pharmacy consistently has 4-8 cars in the drive through (each car takes 15+ minutes) and at least 10 people in line inside (they each take 15+ minutes too). At all times. Calling the pharmacy on the phone? It took me 3 hours on hold one evening, 45 minutes the next day, and 2 hours the following day. It’s not their fault they are constantly busy. It IS their fault they don’t work to hire more staff and serve more customers at once. Please chose another pharmacy :)"

"I feel bad for staff! The pharmacy line was always 6 people deep. The meds were on back order but you don’t find out until you’re forced to go in and talk to someone. Phone system didn’t work. Took two days to find out they didn’t have what I needed. People in line were so upset they were shouting profanities. Not ok Walgreens!!"

"I was visiting NC from NH to visit a family member on hospice and my husband needed cough medicine at 3am. The staff were super kind and friendly despite how late it was. I really appreciated their kind words and help. The store was also sparkling clean and bright."