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Mood Treatment Center Polo Rd
1615 Polo Road, Winston-Salem, North Carolina 27106
About the Mood Treatment Center Polo Rd
Mood Treatment Center Polo Rd is a leading health institution located at 1615 Polo Road in Winston-Salem, North Carolina. Specializing in mood disorders, our team of expert doctors provides comprehensive treatment and care for patients struggling with a range of mental health issues. With a focus on personalized and compassionate care, we strive to help individuals achieve optimal mental well-being and lead fulfilling lives. Visit us at Mood Treatment Center Polo Rd for professional and effective mood disorder treatment.
Photos of Mood Treatment Center Polo Rd
1615 Polo Rd, Winston-Salem, NC 27106, United States
Opening hours of Mood Treatment Center Polo Rd
Monday:
07:00 - 17:30
Tuesday:
07:00 - 17:30
Wednesday:
07:00 - 17:30
Thursday:
07:00 - 17:30
Friday:
07:00 - 17:30
Saturday:
Closed
Sunday:
Closed
Reviews of Mood Treatment Center Polo Rd
"If I could give zero stars I would. They cut me off due to not taking my insurance and when I requested my records I was in absolute shock. The psychiatrist I trusted, falsified my documents. She wrote that I was hyper religious for my belief in God, ghosts, angels and demons and wrote that I was psychotic and delusional for believing in God which was NOT true and wrote that I “refused” to take medication for my religious beliefs. Yes, she was an athiest and was always pushing me to stop believing in God. When I saw another psychologist at another location she said I was a victim of religious discrimination and there was no such thing as being hyper religious. Basically I was given a diagnosis that didn’t exist. Thankfully the new place gave me a brand new evaluation and confirmed I’m not hyper religious. DO NOT go to this place if you are religious. They will discriminate."
"I’ve been going to this place for awhile, not because I think it’s great, but mainly because it’s convenient to where I live. Brian, one of the NPs there, is extremely cocky and for some unknown reason insists on prescribing Remeron to many of his patients. I’ll never forget being in the midst of horrible postpartum depression and his condescending attitude when I saw him for it. I switched to Dr. Aiken, and stated at one point I felt like one of my meds might be making me have weight gain. He switched me to another medication which ended up landing me in the behavioral unit in the hospital years ago. I switched to another provider who is consistently 45 mins -an hour late seeing patients. While being somewhat helpful, she doesn’t seem to remember details about me and often asks me the same questions over and over. I’m currently looking for another provider who understands adult ADHD better than this practice does (which they incorrectly diagnosed as anxiety and depression the whole time I’ve been there)."
"I have been a psychiatric patient at MTC since about 2017. I am currently seeing Dr. Harper, who is personable and attentive. I have been medicated for bipolarism for over a decade and it has been remarkably common for psychiatrists to be dismissive of my concerns. He makes me feel heard and ensures that all my needs are addressed. He is superior at explaining the purpose of the medications he prescribes and I never end a visit with a question. If I have to wait for my appointment, I don't get upset because I know he is genuinely helping someone and when it is my turn, I won't be rushed or neglected. Dr. Harper is a gem and I am so thankful for his help."
"So far this practice has been beneficial for me. Each time I’ve had an interaction with the staff (front desk, scheduling, over the phone, etc), they have been friendly and have answered any questions I’ve had. My provider cares about me & my treatment. I like the online portal to ask my provider questions, request refills, etc. Dr. Aiken’s work speaks for itself; he is involved in current bipolar & depression research and discussion. The only negative I’ve experienced thus far has been getting scheduled with therapy. Although I’ve completed the new patient form and have reached out via email to get scheduled, I’ve not heard back (it’s been a month-ish). Not a deal breaker by any means, just an area that might need more attention for others."
"I absolutely love my provider and this low review is in no way a reflection of my care from her. I have seen her for ten years and she is amazingly attentive. This low review is with the office department. I have made appointments on the phone, only to arrive at the office and told I don’t have an appointment. When I have called to request refills, my phone calls are not returned. Again, my provider extends phenomenal care, but the scheduling department has gone down hill."
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