Atrium Health Wake Forest Baptist Pediatrics - Mocksville

"I don't get some of the complaints on here, some don't even make any sense... but I digress... I LOVE this office. My daughter has been going here for 3+ years and Dr Barnes is absolutely wonderful. She will listen to all of your concerns and give you the best feedback/ resources/ tools she can! Never had a problem with scheduling or long waits - even during the pandemic! We've also seen the other Dr (Alston/Austin?)there. I'm terrible with names but she was wonderful! Only ever had a problem w one nurse and she wasn't employed there long."

"My son has been seen here for probably over 10 years, since before he started kindergarten. I recently called to schedule an appointment for him for a pulled muscle or tendon. I was informed since he hadn't been seen in 4 years that they would have to classify him as a new patient which changes the billing code which allows them to charge more. These are the same doctors, same location. I explained that my son hasn't needed a doctor the past 4 years as he hasn't been sick. They stated he could have come in for well check ups. Guess they forgot about lockdowns and long waits due to a pandemic during that time. They just want me bringing in my well child exposing him to everything. They do not care about the child's health. All they care about is their policies that they hide behind that allow them to treat people as disposable."

"The star with the nurse was very rude and not nice to my child he was already sick and in pain! The Dr. Barnes has give him the wrong diagnostic give him the wrong medication and the thing I can’t not believe is the she told me don’t give him no more Motrin or Tylenol when he’s burning in temperature to 105 I had to take him to emergency room I would not recommend this place !"

"Dr. Barnes was sweet but many problems my child had got brushed off. I told her my baby was lip tied at 4 no old. It got brushed off now with a new Dr. My 1 year old has to be put to sleep to have her tongue and lip sniped because they both are tied. I know Dr.are people too but I am frustrated she didn’t investigate more."

"I cannot recommend this practice to anyone. I’ve never met or been seen by Dr. Austin, so this is not a reflection of her work. However, Dr. Barnes did not provide a sufficient standard of care for my infant. She was very dismissive of my concerns, and I always felt like she was rushing through my daughter’s exams. I choose this practice because it has high ratings, and good reviews. I brought my daughter for sick visits, only to be told it was “probably nothing” and to come back if things got worse. I would call the office, and wait 4+ hours before anyone returned my call or addressed my concerns. I ended up being “Dr. Mom” more times than one, because the actual doctor didn’t care to help or address my concerns. Dr. Barnes even went as far as to take a dig at my physical appearance as a joke when I brought up a concerning birthmark I’d found on my daughter. Highly unprofessional. The practice also did not inform me that they did not accept my new insurance until after they sent me a bill for $1500. Save your time, money, energy, and sanity. Just go somewhere else"