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Children's Hospital Urgent Care - Blount
352 Fountain View Circle, Alcoa, Tennessee, United States
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About the Children's Hospital Urgent Care - Blount
Children's Hospital Urgent Care - Blount is a trusted medical institution located at 352 Fountain View Circle in Alcoa, Tennessee, United States. We specialize in providing immediate medical care for children from newborns to 21 years of age when their regular doctor's office is closed. Our team of Board-Certified Pediatricians, Physician Assistants, and Advanced Practice Registered Nurses are dedicated to ensuring your child receives the best possible care.
At Children's Hospital Urgent Care, we understand that illnesses and injuries can occur at any time, which is why we are open during nights and weekends when your family pediatrician may not be available. We are proud to be the only children's urgent care in East Tennessee that guarantees your child will be seen by a board-certified pediatrician. Additionally, we automatically share all patient records with your pediatrician of choice for proper follow-up care.
Our priority is to provide affordable and accessible pediatric urgent care to the greater Knoxville community. We accept most major insurances at our children's walk-in clinic. Visit us at our Blount Outpatient Center, as well as our other locations at Emory Center, West Campus, and Sevier Outpatient Center. Trust Children's Hospital Urgent Care - Blount for expert care for your child's health needs.
Photos of Children's Hospital Urgent Care - Blount
352 Fountain Vw Cir, Alcoa, TN 37701, United States
Opening hours of Children's Hospital Urgent Care - Blount
Monday:
16:00 - 23:00
Tuesday:
16:00 - 23:00
Wednesday:
16:00 - 23:00
Thursday:
16:00 - 23:00
Friday:
16:00 - 23:00
Saturday:
13:00 - 23:00
Sunday:
13:00 - 23:00
Reviews of Children's Hospital Urgent Care - Blount
"Terrible experience based on 3 separate visits. First, they have a policy in place where they won’t provide any estimate around wait time. Given this is an after hours location for children (meaning you’re usually pushing or past bedtime), the policy makes no sense. Especially considering that Well Key, a nearby urgent care that sees both adults and kids, will provide you with estimated wait times. Then there are the issues of service and patient care. Even once taken to a back room the wait can take hours. And it seems that none of the staff is capable of being polite nor particularly good with children. As mentioned, we have given this location several tries because we like the children’s hospital and keep thinking this location will get it together, but we’re done at this point. If you’re in a bind with your little one I’d opt for another urgent care."
"I take my daughter here when I feel like there’s more going on with her than what her primary care has to say. Staff is so nice, helpful, I don’t remember the female doctors name, but she’s got a lot of tattoos. She is so amazing! My daughter was retracting when breathing, went home with an inhaler and hasn’t done it since! They won’t let you leave without an answer or trying all they can do is how I feel when I have to go here!"
"As a very picky momma when it comes to healthcare I have felt overwhelmingly positive here. Quickly seen and respectfully treated. All my questions were answered and thoroughly explained. I never felt pressured or badgered about what I chose to/not to do with the information I was given by the staff. We will absolutely be coming back to se Dr. Becca and staff if we are ever in need again."
"I went in tonight with my 7 year old. The nurses and receptionists were amazing. The doctor though, ( Rebecca D. Greenbaum) was absolutely terrible. SO incredibly rude. Our son was hurt during recess at school Wednesday (I mistakenly told them Tuesday, but it was actually Wednesday) and the school nurse told us to watch the swelling and if it gets worse to go in. I sent him to school Thursday like normal, but Friday (this morning 09/08) he woke up with both eyes black and his nose much more swollen, so of course I didn’t want to send him to school like normal where he could potentially make it worse. So I went to work and he stayed home with his step dad since he was not in much pain, and afterwards we took him to the Blount Children’s urgent care (a good 45 minute drive from our house, but that’s where the X-ray tech was so we made the drive) got the X-rays, it was confirmed he broke both sides of his nose. We were told to follow up with an ENT specialist Monday as Dr. Greenbaum stated she didn’t know much about these types of injuries. I then said okay, and asked for a doctors note for the day. To which she rudely questioned me why. I said “because he was not at school today?” she then said she didn’t understand why I could send him to school Wednesday and Thursday but not today. At this point I’m just absolutely mind blown because I had already stated when we came in that we were told by the school nurse to watch the swelling and if it got worse to come in, so thats exactly what we did. So I was making a face at her in a state of confusion. She THEN says, “what are you making that face for? I don’t understand what your face is for, Blount county has a truancy problem so I am asking you why you couldn’t send him to school.” ?! WHAT. For one, I live in Anderson County not Blount, so that has absolutely nothing to do with me, and for 2, this is the first and only day of school my son has missed and for an OBVIOUS reason, his nose in broken on both sides, why would I send him to school not knowing exactly the extent of his injuries for him to potentially get more hurt? I feel like that is just common sense? She was so unprofessional, rude, and incredibly judgmental, and next to nothing in help. I am still in utter shock at the way she spoke to me and found acceptable. I hope something is done about her so no other mother has to leave feeling the way she made me feel tonight."
"We had a wonderful experience at this urgent care. I had to bring my daughter in for an ear infection late this evening. After checking her in, we were seated for less than 5 minutes before going back to an exam room. The staff were all very polite and friendly. We waited about 10 minutes before the doctor came into the room, he was great with my daughter and took the time to listen to what she had to say. The quality of care was exceptional, and we were in an out in less than an hour."
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