Phydeaux

"This store is fabulous! They carry loads of high quality pet food varieties that you won't find in other big box stores. The employees are always ready and willing to assist."

"A breath of fresh air after coming from petco. You get the sense they genuinely care about animals well being. All products are priced fairly and they have a wide array of items that you can’t find in store. The employee who helped us was so excited to learn we had just adopted 2 rambunctious Cats that day and was ecstatic to keep us informed and well stocked. We purchased two carriers that our cats feel more safe in than the rest of our apartment. Would recommend."

"Im really sad to do this, but I feel I must. This store underwent a change recently. They are now called “Feeders”. And since the chance, I’ve felt a shift in quality of employees. The last three times I’ve been in the store, it felt cold. No one greeted us, no interaction. No one asked if we needed help, if we were looking for something. They didn’t even greet the pup we had with us until we handed our card over for payment for what we were purchasing. I used to come to this store because of the welcoming environment it had. I’ve brought almost every foster pup I’ve had there, and purchased their food there. We were always treated very well until the change of hands. Sad to say, they are also phasing out our favorite brand of food and couldn’t give me an answer over the phone if they could special order it. If the in-store manager can’t figure out if something is available, that’s a problem. Oliver’s Collar had the answer for me within minutes. It’s sad to see a wonderful company go down so fast. I hope the new management can nip this in the bud quickly so they don’t get a bad reputation. Because we won’t be back."

"Good selection of food and treats especially for dogs with allergies. The variety of toys and other supplies are good as well. The low rating is strictly because of their staff. Staff used to be friendly and helpful but now every time I seem to come to the store there is just one woman working and she makes the whole experience awful. She is always rude, cold and unfriendly. She seems annoyed that someone is in the store and annoyed if you bring your pet. It genuinely seems like she doesn’t like dogs. Her attitude and vibe makes you feel rushed and like you want to get in and out of the store as soon as possible. I’ve come here less and purchased less product because of this woman’s bad attitude and the way she makes you feel when you’re in the store. She shouldn’t work in the retail industry or in a pet store since both things seem to make her miserable."

"One of my favorite place in the area! They have an incredible selection of food, toys, beds, furniture, you name it! I always walk my dog there and enjoy browsing for hours. 1. They are leashed pet friendly, bring your furbabies there and let them choose their own toys! (Just keep an eye on them not to steal the snacks on the open shelfs) 2. They have incredible selection of foods, also really good prices as well, sometimes even better than chewys and petsmart, etc. 3. They have some really cute hand-crafted wool pet cave, usually on the top of shelves is where the fun things will be! 4. They are connected to local rescues and accept donations. If you have some food or toys your furball does not like, you can bring them there and choose a rescue to donate to! 5. Their staff are always really helpful and welcoming, it is easy to tell how much they love animals If you are in the area, drop by and you will definitely like it!"