Stokes County Social Services Department 1010 Main Street, Danbury, NC 27016

"Up until this year I’ve had a great experience, my normal case worker retired and I was given a new case worker. I’ve called at least once a week for the last month and have had to leave voicemails every single time, with only one of those calls returned and the problem still unsolved. I don’t know I didn’t want to leave a bad review because I know the case load for each worker is probably tremendous but I’m at a loss for what to do now."

"I am not sure what others are speaking of. They do not return calls on a timely manner. An example how unfriendly they are: I went to their office to drop of papers and a woman came out and she looked at me oddly then moved away from me and spoke to me from afar, a supposedly an educated person who deals with people mind you. Only personnel I spoke to often was the front desk who tried to assist, but are limited on how much they can do, when workers don't have the decency to call you back after numerous messages. I did not want to put a bad review but they gave me no choice and being around employee protocol one should mention the negativity of certain individuals"

"Cut food stamps even though landlord called 3 times. Disabled, and on Oxygen. They will fix NEXT MONTH!"

"I’ve never had a bad experience here. Everyone has always been polite and helpful. I’ve always had my calls returned within two business days(which is normal). Never really having to wait for long periods of time to talk to someone. I’ve had different caseworkers if mine wasn’t available but, had no problem with information being passed on in a professional way. The only reason I don’t give five stars and this is not their fault, the place is so out in the middle of nowhere. It’s not that I dread seeing them, I dread the drive there and back! I try to make a day of it grab lunch local highlights , things like that ."

"Every time I've been there's always 2-3 people waiting to be seen by their casework or a new caseworker. Every employees are for different for every case so, there are no wait time. The are nice and friendly. I have no problem every time I go there and I don't wait long to see my caseworker. Glad I moved 8 miles close to the Social Security office. I would recommend this place to anyone. Once I had a caseworker, I've never had a problem with the front desk rerouting my call to my caseworker or any other caseworker. If they are not available, I leave a message, and they call me back on the same day. Never had a problem for my caseworker or anyone to call me back. The front desk, the operators, caseworker or anyone are ever rude to me. If you show respect, you get respect back so, from my experience overall has been great. So far I HAVE never been disrespectful at all or rude by anyone there."