Petco
About the Business
Petco is a leading pet store located at 8200 Renaissance Parkway in Durham, North Carolina. Offering a wide range of high-quality pet food, supplies, and accessories, Petco is the go-to destination for all your furry friend's needs. With a commitment to providing exceptional customer service and a vast selection of products, Petco is the perfect one-stop shop for pet owners in the Durham area. Visit us today and treat your beloved pets to the best in food and care.
Photos
Location & Phone number
8200 Renaissance Pkwy #1012, Durham, NC 27713, United States
Hours open
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 8:00 PM
Sunday:
10:00 AM - 7:00 PM
Reviews
"As much as I love shopping here and the majority of the staff are amazing! But recently since there’s been a change in management the animals all look so sad. They had 2 pythons in each small cage. The chameleons looked so ill and the guinea pigs don’t have hay at all! Sure it looks clean but the animals don’t look happy and the humidity on most of the reptiles is always so low!"
"I really appreciated the groomer's attentiveness when I was bringing both of my dogs here. However, for the past year I have been unable to schedule appointments online (despite days being highlighted green indicating availability) and when I've called I can't reach anyone and don't receive call backs from messages left. I've also called general customer service can't get a response either."
"The vet services are aggressive to customers. My family member came in for a $20 procedure for our dog, they pressured her into $400 of unnecessary services. If you are an agreeable person they will take advantage of you."
"Victoria is the best. I am always glad to see her. She helped me clean up a mess my dog made. Dr. Heinz was kind as always and the tech Hailey also took good care of our dog."
"This Petco is generally fine - the usual stock, friendly employees - but I would never under any circumstances buy fish from here. The average big box store isn’t great, but twice now, months apart, we’ve been here and had to step over dead dried (or not yet dry) fish around the tank section. There are long-dead fish in many tanks being cannibalized and the large goldfish tanks need cleaned severely. This seems to be an ongoing pattern here. I might not even risk buying aquatic plants from here with the hygiene levels. Just an FYI. I’m sure the dog food etc is still fine."
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