Petco Grooming

"Autumn is amazing at what she does! Love her work!"

"They are very nice & great with the dogs, but they are tremendously short staffed. Be aware that your visit may be over 4 hours long like my poor pups was."

"It was good , customer service was great. My grooming request was done perfectly."

"I scheduled a first appointment last week with Petco grooming for my puppy who just finished his shots and was in dire need of grooming. When I called the associate was super distracted and I guess was busy but I waited patiently and scheduled. I go in today for the appointment and check in and I am told I was scheduled only for a bath. I immediately shifted attitudes as I took off the rest of the day and drove in pouring rain for this appointment and I would absolutely not book an appointment with Petco for a bath. The Latin looking associate that was doing a groom immediately starts putting blame on me saying you must’ve scheduled online incorrectly and I say no I called. The associate at the front looks and confirms I did call and another groomer in the back confesses she thinks it was her and she must have entered wrong. Obviously this is not my fault that they scheduled wrongly but they refused to do a full groom on my puppy stating they didn’t have time. They could do a face trim but that’s it and we can pick him up in 3 hours. My partner tells me to leave as that’s absurd and don’t even trust them at this point. I left and will never be booking there again. I booked with PetSmart so smooth and easily for tomorrow and they will get my pup finished in no longer than an hour and a half. Get those terrible, low customer service supposed groomers out of there."

"The groomer did a horrible job. She said his fur was too matted in the back so she just hacked off his hair and left the matted part. His front wasn’t even brushed and all the loose hair was still there. When we picked him up all the lights were off and no one was in the grooming area. He was crying terribly and had been standing in urine. It was all over him. She even cut the white tip on the end of his tail. That was pure meanness. I got my money back! I will never take any animal back there."