Watauga County Social Services
132 Poplar Grove Connector, Boone, North Carolina 28607
About the Business
Watauga County Social Services is a local government office located at 132 Poplar Grove Connector in Boone, North Carolina, United States. This institution provides a range of social services to the residents of Watauga County, including assistance with food and nutrition programs, child and adult protective services, Medicaid and healthcare services, and support for individuals and families in need. The dedicated staff at Watauga County Social Services work tirelessly to ensure the well-being and safety of all members of the community, and strive to promote self-sufficiency and independence for those they serve.
Contacts
132 Poplar Grove Connector UNIT C, Boone, NC 28607, United States
Opening hours
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Donna put mine and my husbands information in the system incorrectly, took that information as fact and has acted very accusatory and rude towards my family when she called them. We have been respectful and diplomatic about this entire process, so I'm not sure where the attitude is coming from. It's caused us significant stress and we've had to go hungry while trying to get things cleared up. Hopefully I can get assigned to a different caseworker."
"Horrible experience. They are very unprofessional. They will discuss your case with others in the office instead of asking you directly. Will accuse you of stuff instead of asking you. When they do ask you something it’s in a belittling tone & they will talk over you. I’m going through some health issues & right now I’m out of work so I need their services which is so unfortunate because I have to deal with them until I can move. I’ve noticed some prejudice. Definitely some racism going on. I have a good friend who is white who is receiving about 5 services from them & she has had a great experience. Me as a black woman they want to know why I grocery shopped in another town. Constantly pulling up my account to see where I shopped, how much I spent etc. I’ve literally been discriminated against since receiving services. They need employee training. A lot of the older women there have nothing better to do so they do tend to be very nosey & pick with you. It may just be best to struggle until you can get back on your feet if you’re a minority here. I do apologize on behalf of them because it shouldn’t be that way. I’be dealt with dss for one service in my hometown never ever did I have these issues with them. They pointed you to resources, help advocate, & do what’s within their job description to help the general public. It’s a hard time for everyone right now with inflation & life in general. How sad a place meant to help will stress you even more."
"Pam has supported me through several difficult crisis. She goes over & beyond the call of duty exploring all resources available. She meet each person where they are. Not where they are supposed to be, regardless of circumstances. She provides a ray of hope unfailingly."
"All good, have nothin negative 2 say"
"Very helpful.... Always happy to see you and always has time for you and your needs. Thank you Lori"
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