Columbus Regional Healthcare System

"I received excellent care. The emergency staff, Dr. Smith , Beth RN and Hope RN was very compassionate about my care. The nursing assistants checked on me and made sure I was comfortable or if my needs were met. I was admitted to the 6th floor where my excellent care was continued. As my night shift nurse Carly made me feel like she was glad to take care of me. Then my day shift nurse Kylie kept up with the excellent care until I was discharged. Thanks for taking excellent care of me Columbus Regional hospital."

"January 2 I come in for a psych evaluation and the second I walked through the door, they literally laughed in my face, called me a liar, saying that I was attention seeking, told me I needed a med change. I told them that they don’t know me, my story, my history, or anything about me. They brought me to a room and an older nurse walked by and saw my stuff and said “this is a hospital, not a hotel.” I told her to get the hell away from me. I waited 3.5 hours to see a doctor. I told him how I was judged and treated when I first walked through the door and that I really needed help because I was having really bad thoughts. He apologized and he said “from here on out, I’ll make sure you’re being taken seriously, and he did. The therapist who evaluated me over the phone was extremely helpful and compassionate. They asked me if I wanted to tell anyone that I was there if they called. So I gave them my fiancés name and my sisters name. They both called to see if I was there and the staff told them both that I wasn’t there and they’ve never heard of me. Why ask if you’re not going to follow through?! I will NEVER come back here!!"

"I've been sitting here for 4 hours now. Came in at 9:30am. Lobby has since filled up but no one has been helped. I was told 3 hours ago I'd be fast tracked. This hospital is so slack!! Don't come here for an emergency!"

"Had two scheduled appointments in the Imaging Department this morning. Was greeted with kindness throughout the process! Shelia handles patients with extreme patience! She made me comfortable even when the the procedure was uncomfortable! She creates a calming demeanor with her professionalism. Terry was very accommodating and led me through the ultrasound process with kid gloves. Even when we, as patients, dread certain procedures, it's always nice to have reassurance from dedicated professionals!"