Woof Gang Bakery & Grooming - Wilmington, NC

"This has been the best place for my Cavapoo. She loves her groomer, Andy. Her stay here is usually about 90 minutes. They do a great job every time. The entire staff is helpful and friendly. The store is very clean."

"The first time that I shopped here, the owner was super friendly and very helpful and knowledgeable regarding the dog treats and products. This last time that I went, it was a lady who seemed very annoyed by answering any questions, spoke very matter of factly, and overall had a poor attitude. I had used the gift bags to gift little treats in 3 separate bags resulting in her pulling each one out individually because ‘they are all different prices’. But yet she watched me bag them up and didn’t clarify until I was at the register. Then watched me bag them back up after she rang the treats up. They were see-through baggies that obviously wouldn’t have been difficult for her to see which treats were what. Seemed very intentional in being difficult rather than friendly. Please reevaluate this employee. She will drive customers away with her negative energy. The exact opposite experience that I had the first time that I shopped. Friendly staff should be priority number 1 when it comes to local businesses. This lady should get a job where she interacts with no one."

"I would give zero stars if I could. I have a two year old golden retriever/ Samoyed mix dog. He was scheduled for a hair cut and when I spoke with the groomer before the appointment I verbalized multiple times I like him long and fluffy and to not take more than one inch of his fur, however he does need a good sanitary cut. When I picked him up from his appointment the groomer had SHAVED HIS ENTIRE GOLDEN RETRIEVER/ SAMOYED COAT! HE WAS SHAVED AS IF HE WAS A GOLDENDOODLE! There was no reason to shave his fur as he did not have matted hair upon drop off. I called the groomer (i believe her name was McKenna) after the appointment and verbalized I was very upset as I requested long and fluffy and please don’t take more than one inch off of his fur. She was extremely rude over the phone and BLAMED ME FOR THE HAIRCUT! I said he is a golden retriever I would never ask for him to be shaved as his coat is meant to be long. I’m very upset especially when it cost $180. If i would have known she planned on shaving my dog I would of left immediately and cancelled the appointment! I would leave zero stars if I could. IF YOU HAVE A GOLDEN RETRIEVER BE AWARE!!"

"I love going here. No matter who is working, they are always very friendly and helpful. They always have what I am looking for and my dog loves going here. Treats and toys are abundant. Very clean inside and outside. I will be returning and recommending!"

"Been here a few times now and they are always helpful! Our pooch was having stomach problems and needed a change in her food, they gave us more free samples than I honestly felt comfortable taking and I was genuinely happy overall with my visit. The next time I came in they were again helpful with picking out the exact dog food to get based off how mine reacted to the samples. I've since bought toys and other products here and will always buy my dog food here because businesses like this need to be supported simply because they care. Also if you come in at the right time you'll have Coco following you and keeping you company, 5/5 stars. Pic is of Coco."