Murphy USA,

5205 Carolina Beach Rd, Wilmington, NC 28412, United States

"Employee (Dustin) had a mental breakdown this morning...Wed Oct 5th 2023. He had a malfunctioning pump and decided it was all customer error. He had no idea how to shut down the pump. Instead he called the police. He proved to be a rude immature person. We requested a number for his supervisor...Dustin stated 9-1-1"

"I was a frequent customer of the Monkey Junction location. Staff at the Monkey Junction location, especially at night, are friendly and helpful. Washer fluid wells are kept filled, and the fluid is clean. Trash cans are emptied on a regular basis. That being said: 98% of the times that I have filled up my tank, there is either an Out of Order sign, or most recently, a CLOSED sign on the door of the restroom. This is unacceptable. Families with small children expect Murphy gas station's facilities to be available to them when they stop to fill up their tanks, because of their experience with other locations. As it is a unisex facility, it is vital for Dads with young daughters, and people who don't feel comfortable using a public restroom. I've begun taking my business elsewhere, especially as there are at least 4 other gas stations to choose from in that particular area."

"Worst Experience. Just got off from a day off work and when I go to put $7 in my car on #4, nothing came out. I was confused because it usually worked. So I go to pay attendant because I planned to explain what was going on. She didn’t care and said that I did get my gas when I clearly didn’t. My friend was even confused about the situation. No matter what I said, she said that I did because there was a receipt for it. After dealing with a lot, the last thing I want to do is get angry at poor service."

"Watch your money very closely and always count you change. The last time I went to the one on Caroline Beach rd., I filled my car with a credit card and hung it up when done, I went to window to get cigs and surprisingly there was noone in line. My car was still sitting at th closest pump to the window, a man was pumping gas from my pump. I was only gone for less than 60 sec. He was trying to fill 2 -20 gallon cans. He was surprised I returned so promply. I never dreamed that even tho I securely hung up the nozzel, that he was charging the gas to my credit card. I only realized this after getting home and cheking my app. When I called the Murphy's who's job is to never allow things like that I was told there was nothing sh could do cause she did'nt give a sh** because they theft didn't happen to her. Then she told me to go fu** myself and hung up in my face. I have since dicovered that she was obligated by law to pull up the tape of the incedent. And call police. If I didn't return so quickly he could have taken me for 60 bucks. He only got 2 bucks so I felt it was'nt worth it. I would have loved to see him ge arrested tho' turns out stealing gas is a felony even only two dollars. Too late now. But please, do not leave gas pump before getting receipt."