Mayo Clinic

"Just returned from Mayo clinic after consults in 4 specialties .The Doctors Facilities,and all employees were very kind and accommodating.The vibe at the whole clinic was wonderful.All the doctors are consummate professionals.We did arrive with many questions and left with with a plan and good guidance.We came fully prepared and able to discuss issues proficiently with the doctors.All in all we will be back.we are from South Florida.UM Cleveland Clinic are very good but my 1 st choice going forward is Mayo Clinic Jacksonville.Rochester is the most comprehensive.Been there a few times.Mayo Clinic Jacksonville is recommended at the very highest level. ahelpfulfacility has a wonderful vibe"

"I've heard great things about Mayo and my family was blessed to have them take care our brother. From the day he arrived until he was released, Mayo took great care of him. The surgeons, nurses and staff was so caring and professional. Everytime I came to visit, they were attentive to any questions and updates. I see why they are one of the top hospitals."

"Mayo Clinic Cause of Death Note - video in 3 pieces due to Google limit - start with "to Mayo ..", then "Just days before .", then in hospital. June 14, 2021, Dr. Massimo Raimondo performed what should have been a very routine Endoscopy Ultra Sound and biopsy of a small mass near my father’s pancreas, they were 95% certain non-cancerous. Raimondo "accidentally" biopsied his repaired aortic aneurysm which caused bacteria to enter his bloodstream that quickly turned into sepsis and after 3 weeks of unbearable pain and a gradual, horrifying deterioration and loss of all bodily functions and use of extremities, he passed away in a local hospice on July 12, 2021. 4 other senior/lead Mayo doctors (Dr. Boniface, Dr. Mayo, Dr. Brumble and Dr. Roy) concluded in their Clinical Notes it was Raimondo's errant biopsy that caused my father’s death. Additionally - Mayo's: 1) Unconscionably poor communications - e.g., the very first communication to my father and his wife of 67 years after admittance into ER following the errant biopsy was not a diagnosis nor a treatment plan from the doctors responsible for his "care", instead it was Mayo’s hospice group with a request for which hospice center my father should be sent to, the next day Dr. Mayo labels that communication premature, then over the next few days - Dr. Brumble tells the family the plan is to discharge my father tomorrow to hospice, then Dr. Mayo indicates the possibility of home care with antibiotics, then Dr. Roy says he can be discharged home 7-14 days after a clear blood culture to take antibiotics at home, then a nurse practitioner says the plan is to discharge him tomorrow for hospice, then Dr. Roy again says he can be discharged home 7-14 days after a clear blood culture, then beginning on June 29, no more communication of any kind from the doctors that were treating him and the family is left with the unspoken realization Mayo has given up on Leslie and they must make hospice arrangements. 2) Inhumane pain management - e.g., my father was forced to endure multiple episodes daily that would last up to 4 hours of intolerable level 10 pain with elevated fever, heart rate and uncontrollable shaking. It would take 30-45 minutes before any pain medication was administered due to their archaic and inhumane 6-step internal Mayo procedure to slow-walk its way through 4 different staff members. My father could feel the episode coming on and we would literally beg the Mayo staff to start the process or be prepared to - to no avail. 3) Abandonment - the 3 doctors responsible for his care (Mayo, Brumble and Roy) completely abandoned him after week one of two weeks he spent in Mayo he** - e.g., not 1 of the 3 Mayo doctors made a single visit to see my father or speak to his family the second week after daily visits first week as they were certain his death was imminent and they wanted to distant themselves from a dying man. During his first week at Mayo, a senior nurse asked my father if he really wanted to continue treatment (living). After an immediate yes, she asked again if he was sure. Unconscionable. Updates Dec 2023 - 1 - FL Dept of Health Investigative Unit completed its investigation into Raimondo's errant biopsy that killed my father and determined there was cause to refer findings to the Prosecution Services Unit with the possibility Raimondo will lose his license. We await the Prosecution Unit findings. 2 - Kepro (the outsourced quality of care investigative company for Medicare) review by 2 medical experts concluded Mayo’s quality of care for my father’s pain management “did not meet all applicable professionally recognized standards of health care”. As a result, Mayo was required to enroll in Kepro’s Quality Innovation Network Quality Improvement Organization to educate Mayo’s staff in pain management proper drug choice, dosages, frequency and timeliness of drug administration, method of administration, etc. Essentially, this was akin to sending this supposedly esteemed clinical staff to take an equivalent of a college level 101 class in pain treatment."

"Great facility only had small scan done here. All went well per plan and doctors who helped us were great. Impressed with hospital."

"I find just about everything they do to be excellent. And, they wisely do not try to do everything. The campus is not far from Jacksonville and is a lovely setting as are all of the buildings, pleasant and you don't really mind waiting for an appointment. That may be one of the nicest things actually, that I have almost never had to wait and I've had more than six dozen appointments here! How's that for respecting your time! Of course they are respectful of your time so you have to be respectful of theirs; if you were late by more than 15 minutes, it's not a good thing."